Entrega · 1 day ago
Automotive Field Implementation Advisor
United States
Full-time
Remote
Senior Level
7+ years expEntrega is seeking an Automotive Field Implementation Advisor who will guide automotive dealerships through the onboarding and implementation of a digital retail platform. The role involves training dealership staff, managing pre-launch activities, and ensuring the platform is configured to meet dealership needs.
AppsInformation TechnologySoftware
Responsibilities
Dealer Process Mapping - Collaborate with dealership teams to understand their current sales workflows and configure the DRP to align with and optimize these workflows for a more seamless digital retail experience
Pre-Launch Coordination: Manage all pre-launch activities, ensuring that all necessary configurations, data migrations, and system integrations are completed prior to going live. Communicate regularly with dealership leadership to ensure readiness for launch
Training Delivery: Provide in-depth, role-based training for dealership staff, including sales, finance, and management teams. Ensure that users are confident in their ability to navigate and utilize the DRP effectively post-launch
Customization & Optimization: Continuously gather dealership feedback during and after implementation to adjust the configuration and optimize the DRP to better support their business goals
Client Relationship Management: Establish and maintain strong relationships with dealership personnel, acting as a trusted advisor for all matters related to the platform’s implementation and use
Additional Responsibilities - Perform other tasks and duties as required to support and contribute to the overall success of the organization
Qualification
Required
Strong understanding of automotive dealership operations, including sales workflows, CRM systems, and digital retail tools
Experience configuring or implementing software platforms, especially in the automotive space
Excellent project management and organizational skills with the ability to manage multiple dealership implementations simultaneously
Ability to work autonomously and take initiative in completing tasks with minimal supervision or direction from leadership
Self-motivated and proactive in managing responsibilities and solving problems independently
Strong decision-making skills with the capacity to prioritize and complete work efficiently in a dynamic environment without constant oversight
Strong verbal and written communication skills, with the ability to deliver effective training and support
Tech-savvy, with a quick ability to learn, configure, and explain complex software solutions
Ability to problem-solve and customize solutions based on dealership needs
Bachelor's degree required
Minimum 7 years work experience in product management, software implementation, sales, account management, project management, technology solutions management, or a related client-focused professional industry
Preferred
Minimum 1 year of automotive retail experience preferred
Company
Entrega
Entrega is a leading technology and information partner for business,create and manage complex web applications.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
T
Todd Roleston
CEO
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