MARTA (Metropolitan Atlanta Rapid Transit Authority) · 7 hours ago
MOBILITY SUPPORT SERVICE PROGRAM SPECIALIST (TRAVEL TRAINER )
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
$52K/yr - $77K/yr
6+ years expMARTA (Metropolitan Atlanta Rapid Transit Authority) is seeking a Mobility Support Service Program Specialist who will assist with coordinating and monitoring the Travel Training and Mobility Eligibility Certification Programs. The role involves providing quality assurance, developing travel instructions, and overseeing special projects to ensure compliance with ADA standards.
Transportation/Trucking/Railroad
Responsibilities
Assists with coordinating and monitoring the various functions of the Travel Training and the Mobility Eligibility Certification Programs. Assist with identifying, developing, and implementing solutions to improve the eligibility certification process
Maintains and updates policies and standard operating procedures for the ADA Paratransit Eligibility Certification process and Travel Training program. Prepares and reviews weekly and monthly reports, and documents performance metrics and administrative activities of the Eligibility and Travel Training Programs
Communicates and promotes travel-training and information on Mobility and fixed route programs through program coordination of on-site facility, program tours, outreach initiatives with community stakeholder groups, community, government services and advocacy organizations
Develops and conducts workshops for community, government services and representatives of advocacy organizations
Provides primary oversight of the Authority’s Travel Training Initiatives and the implementation of Feeder Services where applicable
Performs other related duties as assigned
Qualification
Required
This position does require training and program support experience for the elderly or individuals with disabilities
Bachelor's degree in business or public administration, or a Health-Related discipline required
Six years of experience providing training or other support programs for the elderly or individuals with disabilities are required
Working knowledge of the Americans with Disabilities Act (ADA) is required
Excellent verbal, organizational and task management skills are required
Must use personal computer and associated software at an intermediate level
Preferred
Experience with ADA transportation requirements is desirable
Knowledge of developing, modifying, and implementing travel instruction plans is highly desirable
Company
MARTA (Metropolitan Atlanta Rapid Transit Authority)
MARTA was created to provide safe, convenient and reliable transit service for the Metro Atlanta region.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Collie Greenwood
General Manager/CEO
Kevin Hurley
Deputy Chief Financial Officer
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