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TE40S3 Operations Analyst jobs in United States
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CAS · 1 day ago

TE40S3 Operations Analyst

CAS is the scientific information solutions division of the American Chemical Society, dedicated to making scientific insights accessible to innovators worldwide. They are currently seeking an Operations Analyst to support the CAS Technology division by managing incidents and changes affecting the Data Center Infrastructure, ensuring the availability and functionality of systems, networks, and applications.
AnalyticsArtificial Intelligence (AI)Machine Learning
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Responsibilities

With general direction, leverage event management systems to monitor and maintain the availability and functionality of the CAS computing environment’s systems, network and applications. Assist in the creation and adoption of incident management procedures
Communicate effectively with IT support staff and users through various means (e.g., service management systems, telephone, email, communication software) to collect and disseminate information regarding the operational environment
Has working technical knowledge of the CAS computing environment
Support CAS staff implementing changes to the CAS IT infrastructure in accordance with change management procedures and policies

Qualification

IT experienceMicrosoft WordMicrosoft ExcelCommunication skillsProblem-solving skills

Required

Some college or equivalent experience
1 to 2 years of IT experience
Microsoft Word and Excel experience
Excellent communication skills, both verbal and written
Ability to work in a positive and contributing manner in a team environment
Able to digest, comprehend, and follow guidelines and procedures
Good problem-solving/analysis and decision-making skills

Benefits

Generous vacation plan
Medical, dental, vision insurance plans
Employee savings and retirement plans

Company

CAS

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CAS is a organize, analyze and share information that sparks discoveries, improving the lives of people everywhere.

Funding

Current Stage
Late Stage

Leadership Team

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Craig Stephens
Chief Customer Officer and SVP, Sales and Marketing
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Dawn Riedel
Vice President Marketing & Communications/ Chief Marketing Officer
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Company data provided by crunchbase