Quadax, Inc. · 2 days ago
Accounts Receivable Operations Manager
Middleburg Heights, OH
Full-time
Hybrid
Mid Level
$52K/yr - $66K/yrQuadax, Inc. is seeking an Accounts Receivable Operations Manager to oversee the quality and efficiency of accounts receivable specialists. The role involves managing month-end closing procedures, analyzing client accounts, and ensuring staff training and performance management.
Health CareInformation Technology
Responsibilities
Responsible for quality and quantity of work done by accounts receivable specialists, both onshore and offshore. Review audit reports and develop action plans with measurable results. Communicate results to team members and report on actions needed to help teams improve
Oversee performance of month-end closing procedures: Meet month-end closing deadlines, reconcile monthly receipts to bank records, and manage all other client designated expectations
Analyze client accounts receivable balances and detail and research reasons for fluctuations and aging issues
Manage client turnaround time SLAs. Work with teams to improve efficiency
Ensure that staff is adequately trained. Develop and implement SOPs when needed
Build positive rapport with global and domestic teams. Build your knowledge base on different cultures. Lead the effort to keep teams motivated
Develop and maintain project plans and trackers for functions going to global staff. Pro-active communication and follow-up are required tasks
Review volume and utilization reports on a weekly basis, make recommendations to leadership on increasing or decreasing staff
Analyze process flows to streamline procedures to improve efficiency of department, recommend RPA opportunities
Help to manage change internally. Collaborate with stakeholders on improvement opportunities
Participate in client meetings to ensure issues are resolved and new client initiatives are implemented
Supervise staff in accordance with company policies and procedures
Conduct interviews, hire new staff, and provide employee training
Coach staff to improve performance, including preparing Coaching Performance Plans
Establish employee goals, conduct periodic employee performance reviews and recommend salary adjustments based on performance
Maintain staff scheduling to include work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment and back-up for absent employees
Schedule and conduct department meetings to review client issues and initiatives, departmental quality, and productivity metrics and other departmental topics
Oversee projects specific to the department or division
Other duties as assigned
Qualification
Required
Ability to work effectively in collaboration with diverse groups of people around the globe
Ability to multitask and work in a fast paced environment
Possess excellent written and verbal communication skills
Effective communication skills and a positive attitude
Proficient in using Microsoft Excel and Word
Ability to maintain confidentiality
Preferred
Accounts receivable background strongly preferred
Previous experience with payment posting at a revenue cycle management company is strongly preferred
Previous experience working with healthcare claims and claims billing software and familiarity with medical records documents is preferred
Previous experience working with offshore vendors is a plus
Two or four year degree in business or related field; or equivalent management experience
Company
Quadax, Inc.
Quadax is a trusted leader in revenue cycle management (RCM), delivering innovative solutions that help healthcare providers nationwide accelerate payments, boost reimbursements, and improve financial performance.
Founded in 1973
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lynda Cooperrider
Vice President Human Resources
Phil Conard
Vice President, Partner
Recent News
2026-02-06
Rev Cycle Management
2025-02-07
Company data provided by crunchbase