Citizens Business Bank · 16 hours ago
Mortgage Loan Processor
Corporate Headquarters, Ontario, CA, US
Full-time
Onsite
Entry, Mid Level
$23.93/hr - $32.31/hr
2+ years expCitizens Business Bank is seeking a Mortgage Loan Processor to assist Mortgage Loan Officers and Underwriters in processing residential real estate mortgage loans. The role involves ensuring accurate and compliant documentation for loan funding while coordinating with various departments and external parties.
BankingFinancial Services
Responsibilities
Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job
Proficient in use of Encompass (Loan Origination Software)
Knowledge of loan processing review to be complete and accurate of information/documentation from loan submittal to preliminary loan decision
Preparation of residential loan disclosures and documentation in accordance with workflow, deadlines, and all regulations and requirements
Order Title Preliminary Reports, Escrow, and Appraisals
Review Title Preliminary Reports for liens, encumbrances, clouds, and other exceptions with providing recommendations to correct if necessary
Follow up timely with applicant and Mortgage Loan Officers to clear Conditional Loan Approval conditions
Communicate and coordinate with Loan Document Department with title/escrow through loan funding
Obtain all other necessary information and documentation to process and complete loan file. Upload to Encompass
Maintain and organize their pipeline of loans are moving timely through the workflow and compliant for accurate reporting for pipeline management
Provide, present and promote The Citizens Experience to all external and internal customers
Other duties as assigned
Qualification
Required
High School Diploma or GED
Minimum of two years' experience as a Residential Loan Processor
Working knowledge of Encompass software
Ability to read and interpret documents such as title policies, escrow and loan documents
Ability to write routine reports and correspondence
Ability to speak effectively to customers and associates of organization
Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio and percent
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Proficient computer skills and knowledge of Microsoft Outlook, Windows, Word, Excel and Encompass (Loan Origination Software)
Valid driver license and proof of automobile insurance as required by law
Ability to work with minimal direct supervision in a fast paced environment to meet deadlines
Benefits
Annual bonus
Company
Citizens Business Bank
Citizens Business Bank is a banking company that offers financial services to customers.
1001-5000 employees
H1B Sponsorship
Citizens Business Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1983-04-08IPO
Leadership Team
David Brager
Chief Executive Officer
Recent News
2026-01-22
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-20
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-20
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