CommonSpirit Health · 23 hours ago
IT End User Services Specialist
CommonSpirit Health is one of the nation’s largest nonprofit Catholic healthcare organizations, delivering integrated health services. They are seeking an IT End User Services Specialist responsible for on-site and remote installation, maintenance, troubleshooting, and repair of desktop and mobile PC workstations and peripherals, while ensuring a secure environment and striving for operational efficiencies.
Health CareMedicalNon Profit
Responsibilities
Responding to incidents and problems, and fulfilling requests
Troubleshoot a wide variety of technical problems
Engage parties in other areas of IT to address problems
Monitor the performance of desktop hardware
Maintain a secure environment
Understand the business implications of computer hardware and system issues
Set incident severity levels
Understand and support aspects of the integration of desktop systems with other systems in the enterprise
Understand the Key Performance Indicators (KPIs) that identify the success of the services they provide
Strive for improvements to operational efficiencies
Seek to continually add value to the services delivered to the user community
Qualification
Required
Associates degree or technical institute degree/certificate or 4-6 years relevant experience is required
4-6 years of experience in the service industry
Advanced customer service skills required
Preferred
Google Suite experience preferred
Healthcare experience strongly preferred
Company
CommonSpirit Health
Common Spirit Health is a healthcare organization that provides research programs, home health programs, and virtual care services. It is a sub-organization of CommonSpirit Health.
H1B Sponsorship
CommonSpirit Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (5)
Funding
Current Stage
Late StageLeadership Team
Recent News
2026-02-02
2026-01-20
Company data provided by crunchbase