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IT End User Services Specialist jobs in United States
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CommonSpirit Health · 20 hours ago

IT End User Services Specialist

CommonSpirit Health is one of the nation’s largest nonprofit Catholic healthcare organizations, delivering integrated health services. They are seeking an IT End User Services Specialist responsible for on-site and remote installation, maintenance, troubleshooting, and repair of desktop and mobile PC workstations and peripherals, while ensuring a secure environment and striving for operational efficiencies.
Health CareMedicalNon Profit
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H1B Sponsor Likelynote

Responsibilities

Responding to incidents and problems, and fulfilling requests
Troubleshoot a wide variety of technical problems
Engage parties in other areas of IT to address problems
Monitor the performance of desktop hardware
Maintain a secure environment
Understand the business implications of computer hardware and system issues
Set incident severity levels
Understand and support aspects of the integration of desktop systems with other systems in the enterprise
Understand the Key Performance Indicators (KPIs) that identify the success of the services they provide
Strive for improvements to operational efficiencies
Seek to continually add value to the services delivered to the user community

Qualification

Customer serviceTechnical troubleshootingDesktop supportGoogle SuiteHealthcare experience

Required

Associates degree or technical institute degree/certificate or 4-6 years relevant experience is required
4-6 years of experience in the service industry
Advanced customer service skills required

Preferred

Google Suite experience preferred
Healthcare experience strongly preferred

Company

CommonSpirit Health

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Common Spirit Health is a healthcare organization that provides research programs, home health programs, and virtual care services. It is a sub-organization of CommonSpirit Health.

H1B Sponsorship

CommonSpirit Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (5)

Funding

Current Stage
Late Stage

Leadership Team

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Wright Lassiter
Chief Executive Officer
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Christine Brocato
System VP, Strategic Innovation
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Company data provided by crunchbase