Kraken · 2 days ago
Energy Flexibility Consultant - Residential Flex
New York, NY
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $200K/yrKraken is a technology company focused on creating a smart, sustainable energy system. The Energy Flexibility Consultant will manage client projects related to the ResiFlex product, working closely with both technology and operational teams to deliver results and support clients through their technology transformation journeys.
BitcoinBlockchainCryptocurrencyEthereum
Responsibilities
You will be managing the relationship with client counterparts (often product owners and business owners)
You will be the first point of contact for tech development and the escalation and resolution point with customers for specific domain/product issues
Being the knowledge base of how Kraken works and how we deliver Kraken Platform
Triaging incoming requests and communicating client priorities internally
Summarising and articulating client needs, considerations, timelines internally to enable the ongoing development of the Kraken platform
Supporting the engineering team to deliver product features
Challenging the client to think differently about tech development, having full belief in the continuous iteration and deployment approach we have
Qualification
Required
Experience in a regulated utilities environment
Strong agile delivery experience
Experience of product management and customer journeys
Solid understanding of technology and associated trends
Excellent communications, collaboration and presentation skills
Strong influencing skills and ability to challenge traditional ways of thinking
Experience of working with significant complex delivery pipelines for clients
Patience - our clients are undergoing huge transformations that take time and require our understanding
Technical mindset, experience in the energy supply sector and with customer journeys
Degree qualified equivalent, with strong client delivery and/or product ownership experience
Experience in client facing roles and stakeholder management
Experience in managing technical product or projects
Exceptional interpersonal skills
Proficient in tools such as miro and office suite
Preferred
Consulting experience is a plus
Regulatory compliance experience is a plus
Benefits
Great medical, dental, and vision insurance options including FSAs.
Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.
401(k) plan with employer match.
Parental leave. Biological, adoptive and foster parents are all eligible.
Pre-tax commuter benefits.
Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance.
Equity Options: every Octopus employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such.
Modern office or co-working spaces depending on location.
Company
Kraken
Kraken is a global cryptocurrency exchange platform that allows users to buy, sell, and trade digital assets securely.
Founded in 1911
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Ripley
CEO
Trevor Rutar, MBA
Chief Executive Officer and Managing Director of Kraken Bank
Recent News
2025-10-07
Crowdfund Insider
2025-10-07
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