Capital Health (US) · 10 hours ago
IT Field Analyst I- RMC
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in advanced technology and exceptional staff. The IT Field Analyst I provides on-site technical support, resolving various IT issues to ensure seamless operations across hospital, clinical, and office environments.
Health CareMedicalOncology
Responsibilities
Provides on-site technical support and troubleshooting for IT-related issues
Installs, configures, and repairs PCs, laptops, printers, peripherals, and telecom hardware
Troubleshoots network connectivity issues (wired & wireless) and VoIP phone system issues
Supports audio-visual and media equipment setup for meetings and events
Assists with IT asset deployment, workstation setups, and hardware relocations
Responds to urgent IT service requests in hospital and office settings
Qualification
Required
Associate degree in Information Technology, Computer Science, or a Related Field Preferred
Equivalent Work Experience In IT Support roles may be considered
2–3 years of prior experience in IT desktop support, break/fix, or hardware troubleshooting is a plus
CompTIA A+ (must be obtained within 6 months of hire)
Basic knowledge of desktop hardware, printers, network configurations, peripherals, and telecom systems
Ability to install, troubleshoot, and maintain Windows and macOS devices
Familiarity with telecom support including VoIP phone setup, troubleshooting call quality, and softphone applications
Familiarity with Active Directory, user access management, and IT security policies
Strong problem-solving and hands-on troubleshooting abilities
Excellent customer service skills when working with users in person
Preferred
ITIL Foundation
Microsoft Modern Desktop Administrator
Network+
Benefits
Medical Plan
Prescription drug coverage & In-House Employee Pharmacy
Dental Plan
Vision Plan
Flexible Spending Account (FSA)
Healthcare FSA
Dependent Care FSA
Retirement Savings and Investment Plan
Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
Disability Benefits – Long Term Disability (LTD)
Disability Benefits – Short Term Disability (STD)
Employee Assistance Program
Commuter Transit
Commuter Parking
Supplemental Life Insurance
Voluntary Life Spouse
Voluntary Life Employee
Voluntary Life Child
Voluntary Legal Services
Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
Voluntary Identity Theft Insurance
Voluntary Pet Insurance
Paid Time-Off Program
Company
Capital Health (US)
Capital Health is the region’s leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology.
H1B Sponsorship
Capital Health (US) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
Bank of America
2023-05-03Grant· $0.5M
2022-10-13Grant· $0.5M
Leadership Team
Recent News
The Philadelphia Inquirer
2025-09-02
Company data provided by crunchbase