New York Blood Center · 2 days ago
Technical Operations Lead
New York Blood Center Enterprises (NYBCe) has been a leader in lifesaving research and innovation for over 60 years. They are seeking a Technical Operations Lead to support the Technical Leadership team in ensuring efficient operations within the Collections Operations department, requiring strong leadership skills and technical expertise.
Health CareMedicalTest and Measurement
Responsibilities
Ensure adherence to all quality measures in place at NYBC Enterprises Collections Operations
Maintains a working knowledge of Collections equipment and effective Standard Operating Procedures to support Technical Operations Team members and backfill duties when necessary
Able to perform all Technical Operations I, II, and III duties
Supports the development of new SOPs for new equipment and technological processes
Participate in interdisciplinary teams to develop and implement innovative technologies and processes to improve the overall process
Can function as a reviewer for standard operating procedures, validation plans, data
Works with trainers to develop new training programs and in-service materials for all collection-related subject matter when requested
Supports drafting deviation responses and audits
Foster a collaborative and supportive work environment conducive to innovation and continuous improvement
Trains Collections team members based on operational needs
Attends conferences and seminars, as required
Assists with special projects and other duties as assigned relevant to the position
Makes recommendations to improve business unit practices and processes
Any related duties as assigned
Qualification
Required
Associate degree
Five years of experience in completing and reviewing business documentation and procedure review
Knowledge of documentation practices and procedures
Knowledge of AABB, FDA, and OSHA regulations
Working knowledge of Microsoft Suites
Knowledge of donor criteria, interviews, and blood collection procedures
Knowledge of the ALYX and Trima machine function
Knowledge of quality control practices and principles
Diligence and organizational skills
Meticulous
Strong computer skills
Cultural competency and the ability to communicate effectively in a culturally sensitive manner with individuals and groups from diverse backgrounds
Ability to problem-solve customer issues
Maintain composure under pressure
Ability to collaborate with a team in a fast-paced, ever-changing environment
Ability to resolve problems
Ability to create analysis on various facilities, process information, identify trends, patterns, and deficiencies, and follow up where needed
A car, a valid driver's license, and a willingness to travel and work a flexible schedule
Preferred
Quality Control documentation and experience in process change management or technical writing
Company
New York Blood Center
New York Blood Center is a blood collection and distribution organization.
H1B Sponsorship
New York Blood Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (17)
2023 (8)
2022 (6)
2021 (6)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-14
Crain's New York Business
2025-09-26
2025-09-12
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