Sheetz · 5 hours ago
Identity & Access Management (IAM) Operations Associate
United States
Full-time
Remote
Entry Level
$21.59/hr - $39.23/hr
1+ years expSheetz is a company that offers a remote work arrangement within several states. The IAM Operations Associate will provide end user support and troubleshooting for IAM-related requests and incidents, while assisting in maintaining compliance with security policies and enhancing operational efficiency.
Food Processing
Responsibilities
Serve as initial technical resource for routine Identity and Access Management tasks, ensuring timely resolution
Utilize basic knowledge of IAM Operations processes to participate, support, and assist in the refinement of processes and documentation
Monitor IAM systems, processes, and workflows for alerts, trends, or anomalies and escalate as needed
Assist in maintaining standard operating procedures (SOPs), workflow documentation, end-user training materials, and job aids for identity operations tasks to deliver consistent and scalable experiences
Assist in Implementation, Deployment, and Documentation projects, as assigned
Collaborate with senior IAM team members regarding identity-related issues
Provide evening and weekend “on call/issue” support as needed. Sheetz is open 24/7/365 and as such, our internal and external customers may require support at any time
Qualification
Required
Associate's degree in Computer Science, Management Information Systems, Computer Engineering, or related field is required
Minimum 1 year experience in Identity and Access Management or related field using IAM platforms, solutions, and technologies (SailPoint, BeyondTrust, Saviynt, Delinea, ForgeRock, Ping Identity, Okta, CyberArk, Duo, Entra, Active Directory, etc.) required
Previous experience with service management tools and reporting (ServiceNow, Jira, ManageEngine, etc.) required
Previous experience maintaining IAM principles within core concepts (Lifecycle Management, Access Management, Identity and Access Governance, and Privileged Access Management) required
Preferred
HDI or Cyber Operations, IAM, or similar certification is preferred
Benefits
Quarterly employee bonuses based on company performance
Competitive salaries
PTO and parental leave
401k match and employee stock ownership
Limitless professional development and growth opportunities
Tuition reimbursement
Full medical, vision and dental coverage
Snack discounts
Company
Sheetz
Sheetz is a family owned convenience store chain based in Altoona, Pennsylvania.
10001+ employees
H1B Sponsorship
Sheetz has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2023 (2)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$0.68MKey Investors
PennDOT
2023-08-14Grant· $0.68M
Leadership Team
Trevor Walter
Executive Vice President of Petroleum Supply Management
Emily Sheetz
Vice President of Strategy and IT/ Associate Vice President of Strategy
Recent News
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