NISA Investment Advisors, LLC · 8 hours ago
Support Analyst, Information Technology
St Louis, MO
Full-time
Onsite
New Grad, Entry LevelNISA Investment Advisors, LLC is a firm that offers customized investment solutions for institutional clients. They are seeking a Support Analyst to join their IT Application Support team, responsible for solving production issues and driving root cause analysis while collaborating with cross-functional teams.
BankingCrowdfundingFinancial Services
Responsibilities
Provides escalated production support and communication to end users and other members of the IT team to support daily processing for the firm
Drive for root cause analysis to reduce overall support volume and provide documentation for cross-training throughout the team
Ability to review, analyze, and evaluate business use cases and current business processes and develop scalable solutions utilizing workflow and integration patterns
Creating and maintaining internal support documentation related to processes under the team’s responsibility
Availability for on-call support as part of weekly rotation
Qualification
Required
A Bachelor's Degree in Computer Science or a related field or relevant work experience required
Excellent problem solving and troubleshooting skills
Proficient knowledge of relational databases and SQL
Strong written and verbal communication skills with the ability to interact and correspond with internal clients and business teams
Motivated self-starter with the ability to learn new skills rapidly
Demonstrated ability to be flexible with changing priorities and requirements
Ability to manage multiple tasks and deadlines with limited supervision
Familiarity with runbook-oriented support and creating/maintaining knowledge documentation
Availability for on-call support as part of weekly rotation
Preferred
Working knowledge of basic financial instruments and markets preferred
Previous professional experience in the financial services sector is a plus
Benefits
Health, dental, vision and life insurance options
Paid time off
A competitive retirement plan
Onsite cafeteria
Fitness center
A health and wellness program
An educational assistance program
Company
NISA Investment Advisors, LLC
NISA Investment Advisors is a financial services company in St. Louis, Missouri.
Founded in 1994
201-500 employees
H1B Sponsorship
NISA Investment Advisors, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
Jess Yawitz
Founder
William J Marshall
Founder & President
Recent News
2025-02-16
Company data provided by crunchbase