EyeCare Partners · 18 hours ago
Patient Coordinator
Gilbert, AZ
Full-time
Onsite
Entry Level
1+ years expEyeCare Partners is the nation’s leading provider of clinically integrated eye care. They are seeking a Patient Coordinator to assist in day-to-day operations, provide exceptional customer service, and manage patient flow in the office.
Hospital & Health Care
Responsibilities
Perform all duties as Patient Coordinator professional
Assist in day-to-day operations of the front desk at all offices
Collaborate with clinic staff to ensure an efficient clinic workflow
Make sure charts are paired and insurances are verified one week and one day ahead
Plan coverage when people are out of the office
Train all new Patient Coordinators
Provide exceptional customer service during every patient encounter (in person or via phone)
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
Assist in supervising Patient Services professionals, including but not limited to coordinating employees’ schedules
Collaborate Patient Services Manager if writing/conducting Patient Services professional performance evaluations
Qualification
Required
High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Ability to interact with all levels of employees in a courteous, professional manner at all times
Benefits
Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off and Paid Holidays
Paid Maternity Leave
Optical Education Reimbursement
Competitive Base Pay
Company
EyeCare Partners
At EyeCare Partners, we are on a mission to reinvent eye care by creating a network of optometry and ophthalmology practices that bring together a wealth of expertise, resources and knowledge.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mitchel Jones
Division CFO - Optometry
Nicholas Anguish
Division Chief Financial Officer - Ophthalmology
Recent News
2025-10-07
2025-08-21
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2025-08-19
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