Charter Impact · 19 hours ago
Payroll Implementation Manager
Charter Impact empowers mission-driven organizations through personalized support in finance and operations. The Payroll Implementation Manager will lead the onboarding of new payroll clients, ensuring smooth implementations and managing timelines while providing training and support.
FinanceHuman ResourcesNon Profit
Responsibilities
Lead, mentor, and manage a team of 1-2 Payroll Specialists, fostering a collaborative and productive work environment
Lead end-to-end payroll implementations for new clients from kickoff through successful go-live
Serve as the primary implementation point of contact for clients during onboarding
Travel to client sites to deliver training and support implementations
Develop, manage, and communicate implementation timelines and milestones
Coordinate with internal teams to ensure timely completion of all implementation activities
Merge, validate, and verify payroll data in client systems, with a strong emphasis on UKG Ready, or support clients remaining on existing payroll platforms
Learn, document, and configure client-specific payroll processes, including pay codes, earnings, deductions, schedules, and reporting requirements
Ensure data accuracy, compliance readiness, and system integrity throughout the implementation process
Partner closely with internal payroll and operations teams to ensure clean, well-documented handoffs following implementation
Document implementation details and client configurations to support ongoing payroll processing and service delivery
Deliver client training on payroll systems, processes, and best practices
Provide onsite implementation support and training when required, including travel to client locations
Act as a trusted advisor, guiding clients through change management and system adoption
Qualification
Required
Bachelor's degree and/or related work experience is required
Minimum of 5 years of payroll experience, including at least 3 years in payroll system implementations, professional services, or client onboarding environments
Demonstrated experience leading payroll implementations, upgrades, or system conversions, from planning through go-live
Strong knowledge of payroll regulations, tax laws, and compliance requirements, with the ability to apply them during system configuration and data validation
Hands-on proficiency with multiple payroll platforms (e.g., UKG, Paycom, Paycor, or similar), with the ability to quickly learn new systems
Proven people leadership experience, including coaching, mentoring, or managing implementation or payroll professionals
Excellent client-facing communication skills, with the ability to manage expectations, explain complex payroll concepts, and guide stakeholders through change
Strong attention to detail and organizational skills, with the ability to manage multiple implementations and competing priorities
High level of discretion and ability to maintain confidentiality of sensitive payroll and employee data
Adaptability in fast-paced environments, with a proactive and solution-oriented approach to challenges
Ability to work independently, follow defined implementation methodologies, and drive deliverables to completion
Intermediate/Advanced knowledge of payroll and wage and hour laws
Intermediate/Advanced Microsoft Office (Word, Excel, Outlook) skills
Proper and effective use of English grammar and communication skills (oral and written)
Preferred
Relevant certifications (e.g., CPP) are a plus
Familiarity with nonprofit or education-sector payroll environments is a plus
Knowledge of STRS, PERS, payroll compliance, and HR principles beneficial but not required
Benefits
Medical, dental, vision, and life insurance
401(k) with company match
11 paid company holidays
Winter break from Christmas Day through New Year's Day
Employee Referral Bonus Program
Company
Charter Impact
Charter Impact is a mission-driven business partner dedicated to empowering charter schools and non-profit organizations.
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Red Iron Group
2024-11-04Private Equity
2022-07-06Series Unknown
Recent News
Company data provided by crunchbase