Intercom · 9 hours ago
Account Executive, Emerging AI Products
San Francisco, California
Full-time
Hybrid
Mid, Senior Level
$251K/yr - $314K/yrIntercom is an AI Customer Service company focused on enhancing customer experiences through innovative solutions. They are seeking an Account Executive for their emerging AI products, specifically to drive the Sales Agent product to market, working closely with a dedicated team to engage customers and shape the product's positioning and sales strategy.
CRMMarketing AutomationSaaSSales Automation
Responsibilities
Own the full sales cycle for Sales Agent, from first conversation through evaluation, executive alignment, and close
Run discovery with Sales, RevOps, and Marketing leaders to understand their inbound motion, define success, and quantify impact
Design and manage structured evaluations with your Solutions Engineer partner to prove measurable outcomes and create conviction
Build and refine how we sell this product, including messaging, objection handling, competitive narratives, evaluation frameworks, and ROI proof points
Partner with core Relationship Managers to identify high-fit accounts, coordinate outreach, and keep account engagement disciplined and low-friction
Provide structured feedback to Product, Marketing, and Pricing based on patterns across deals, including feature gaps, objections, and willingness to pay signals
Help define and improve sales process and operating cadence as we learn, including what we measure and what constitutes a qualified opportunity
Qualification
Required
Proven experience running full cycle SaaS sales processes from discovery through close
Demonstrated ability to sell a new or evolving product where positioning, ROI narrative, and evaluation plan are still being refined
Experience selling to sales leadership, RevOps, Marketing leadership, or adjacent GTM personas
Strong consultative selling and discovery skills with the ability to quantify value and align multiple stakeholders
Comfort running structured evaluations and coordinating technical and commercial workstreams with Solutions Engineers and cross-functional partners
Ability to synthesize customer feedback into clear product insights and messaging recommendations
High ownership and adaptability in fast-moving environments
Preferred
Experience selling within sales tech or martech ecosystems
Experience in a startup, scale-up, or new product line environment where you contributed to early go-to-market learning
Familiarity selling AI-enabled products or automation tools
Experience operating in an overlay or specialist model alongside account owners
Benefits
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
Company
Intercom
Intercom is a software company that creates modern customer service software that redefines how businesses support their customers.
Founded in 2011
1001-5000 employees
H1B Sponsorship
Intercom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (8)
2023 (4)
2022 (5)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$240MKey Investors
Kleiner PerkinsIndex VenturesICONIQ Growth
2018-03-27Series D· $125M
2016-04-07Series C· $50M
2015-08-26Series C· $35M
Leadership Team
Eoghan McCabe
CEO, Chairman, and Co-founder
Ciaran Lee
Co-Founder
Recent News
2025-10-31
Company data provided by crunchbase