Sheetz · 13 hours ago
Identity & Access Management (IAM) Operations Specialist
United States
Full-time
Remote
Mid Level
$54K/yr - $99K/yr
3+ years expSheetz is a company that offers a remote work arrangement within its seven-state footprint. The IAM Operations Specialist will provide end-user support and troubleshooting for IAM-related requests, assist junior team members, and optimize operational workflows to enhance identity and access efficiency.
Food Processing
Responsibilities
Serve as initial technical resource and escalation point for challenging or high-priority Identity and Access Management tasks to include but not limited to account management, password management, access lifecycles, authentication and authorization support, entitlement management, and non-employee identity management; Assist junior team members to develop skills and capabilities
Utilize in-depth knowledge of IAM Operations processes to participate, support, and assist in the refinement of processes and documentation
Implement continuous improvements by optimizing workflows and reducing manual effort through automation; collaborate with IAM teams, IT, and other business units to ensure seamless Identity and Access Management processes
Assist in development and maintenance of standard operating procedures (SOPs), workflow documentation, end-user training materials, and job aids for identity operations tasks to deliver consistent and scalable experiences
Participate in Implementation, Deployment, and Documentation projects, as assigned
Monitor identity systems and processes, identify trends, and report potential issues to the appropriate teams
Collaborate with senior IAM team members regarding identity-related issues
Provide evening and weekend “on call/issue” support as needed. Sheetz is open 24/7/365 and as such, our internal and external customers may require support at any time
Qualification
Required
Bachelor's degree in Computer Science, Management Information Systems, Computer Engineering, or related field is required
Minimum 3 years' experience in Identity and Access Management or related field using IAM platforms, solutions, and technologies (SailPoint, BeyondTrust, Saviynt, Delinea, ForgeRock, Ping Identity, Okta, CyberArk, Duo, Entra, Active Directory, etc.) required
Previous experience with service management tools and reporting (ServiceNow, Jira, ManageEngine, etc.) required
Previous experience implementing or maintaining IAM principles within core concepts (Lifecycle Management, Access Management, Identity and Access Governance, and Privileged Access Management) required
Preferred
Previous experience with basic scripting and automation is preferred
HDI or Cyber Operations, IAM, or similar certification is preferred
Benefits
Quarterly employee bonuses based on company performance
Competitive salaries
PTO and parental leave
401k match and employee stock ownership
Limitless professional development and growth opportunities
Tuition reimbursement
Full medical, vision and dental coverage
Snack discounts
Company
Sheetz
Sheetz is a family owned convenience store chain based in Altoona, Pennsylvania.
10001+ employees
H1B Sponsorship
Sheetz has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2023 (2)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$0.68MKey Investors
PennDOT
2023-08-14Grant· $0.68M
Leadership Team
Trevor Walter
Executive Vice President of Petroleum Supply Management
Emily Sheetz
Vice President of Strategy and IT/ Associate Vice President of Strategy
Recent News
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