Arcadia · 16 hours ago
Application Enablement Analyst
United States
Full-time
Remote
Mid Level
$70K/yr - $117K/yr
4+ years expArcadia is dedicated to transforming healthcare through data-driven solutions. The Application Enablement Analyst will collaborate with clients to implement and optimize healthcare analytics tools, ensuring effective use of data to improve patient outcomes and operational efficiencies.
AnalyticsData IntegrationHealth CareInformation ServicesInformation TechnologySoftware
Responsibilities
Understand the basic structure of each product in your portfolio; this includes all key technical steps involved in product implementation, the value proposition each product holds for our customers, and the range of advanced configuration options we offer
Build relationships with the Arcadia resources who support product implementation; this includes Product Managers and Analysts, Implementation and Customer Success Managers, and Technical Operations Managers
Manage tickets and projects in our Jira and Confluence platforms
Begin engaging with clients around key product functionalities and decisions
Implement basic UI-based product configuration changes
Draft documentation around product use cases, configuration options, workflows, and stakeholders
Lead implementations for the products in your portfolio alongside Arcadia’s Implementation Managers
Meaningfully advise customers on a holistic approach to achieving their value-based care and other analytics goals via Arcadia’s analytics suite
Own client conversations around technical product strategy and configuration options
Advise customers on how data ingestion and application configuration decisions affect their analytics
Assist with basic issue triage and enhancement requests related to your products
Own management of the strategic implementation roadmap for each product in your portfolio
Advise on Arcadia’s product development roadmap based on client feedback and internal observations
Serve as a primary point of contact for your product and support questions from internal customer and technical teams as needed
Independently apply basic UI-based customer configurations
Serve as a designated SME for all products in your portfolio, championing best practices and guiding health systems and payers to maximize their use of Arcadia’s platform
Confidently consult on strategies for achieving success in value-based care contracting and point-of-care insights via Arcadia’s analytics suite and independently tailor product rollout plans to your clients’ individual workflows and priorities
Propose and drive operational improvements both within and across product teams
Acting as a designated subject matter expert for multiple Arcadia products in Arcadia’s analytics suite (for example, Network Modeler, Contract IQ, Patient Inform)
Collaborating directly with healthcare clients in a consultative role to understand their data challenges and translate complex insights into clear, actionable value-based care solutions
Advising on optimal workflows and configurations in Arcadia’s analytics tools based on a client’s existing contracting priorities and processes
Balancing multiple product implementations simultaneously and engaging technical support from across the organization as needed
Driving the implementation of UI-based configurations
Designing and maintaining product implementation documentation suitable for both internal and client use
Designing and implementing client trainings regarding Arcadia’s analytics and point-of-care tools
Periodically assisting with basic issue troubleshooting for in-scope applications
Serving as a key liaison between the Product and Customer Management teams and influencing new analytics capabilities
Supporting Operations leadership in their efforts to redesign Arcadia’s approach to product implementations
Understanding how Arcadia’s clinical and claims data ecosystem, products, analytics models, and business strategy improve patient outcomes and reduce cost of care across the country
Qualification
Required
A bachelor's degree in business, science, technology, or healthcare
4+ years of experience working with healthcare data
2+ years working experience in technology implementation or product management
2+ years of experience in value-based care
Experience working directly with customers in a product implementation or management capacity
Excellent verbal and written communication skills, with a specific ability to discuss complex product concepts with both technical and non-technical stakeholders
Strong analytical and problem-solving skills
Willingness to incorporate AI tools into daily work to improve efficiency and outcomes
Eagerness to learn, a detail-oriented mindset, and a creative approach to problem solving
General ability to ramp up quickly on technical topics
Preferred
Experience using collaboration tools such as Jira and Confluence
Experience working directly with large healthcare payers and/or multi-state health systems
Experience with FHIR-based application integrations
Experience using Github or Amazon S3
A positive attitude and willingness to adapt to a fast-paced environment
Benefits
Unlimited Flexible Time Off
Company
Arcadia
Arcadia helps providers, payers, and government organizations transform healthcare data into predictive insights that drive better outcomes, increase revenue, and reduce costs.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$197.5MKey Investors
Vista Credit PartnersCigna VenturesGE Ventures,Merck Global Health Innovation Fund
2025-07-01Acquired
2023-04-13Debt Financing· $125M
2020-01-13Series Unknown· $29.5M
Leadership Team
Aneesh Chopra
Chief Strategy Officer
Recent News
Company data provided by crunchbase