Gr8ttek · 1 day ago
IT Field Support Technician_Riverside
Gr8ttek is a company focused on aligning expertise with client needs, and they are seeking a Field Specialist for their Infrastructure Delivery team. The role involves providing hardware-focused break fix services and solutions, requiring basic and moderately complex troubleshooting and repair skills.
Information Technology & Services
Responsibilities
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Qualification
Required
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs
Valid driver's license
Reliable transportation with valid registration and adequate insurance
Must own a basic repair tool kit
Benefits
$5 per call per diem