Selux Corporation · 1 day ago
Project Manager/Customer Service
US-NY-Highland
Full-time
Onsite
Mid Level
$55K/yr - $75K/yr
3+ years expSelux Corporation is a world-wide manufacturer of architecturally designed luminaires located in Highland, New York. As a Project Manager, you will manage customer orders from conception to completion, coordinating with sales, engineering, and production to ensure customer expectations are met.
FurnitureHome ImprovementInterior DesignManufacturing
Responsibilities
Manage the commercial ordering process from initial inquiry through delivery, including responding to RFQs and preparing quotes
Be proficient and stay up to date on the sales process, technical details, limitations and customization options for all products
Handle incoming inquiries via email and phone, documenting all into our CRM. Noting any complexities for the project very clearly in the CRM to ensure all team members have high level visibility into the project
Process orders and submittal packages while maintaining accuracy per company policies and procedures
Review and understand specification documents and reflected ceiling plans for all quotations and orders. Request clarification from agency partners where needed
Collaborate with wider Selux team to handle technical and logistical issues as needed
Help maintain a knowledge base of customer inquiries and product information
Brainstorm and help to implement ideas, sales processes, customer experience
Qualification
Required
Three years customer service or project coordination experience
Familiarity with CRM and ERP systems
Excellent time management and organizational skills required
Strong verbal and written communication skills. We value responding to clients in a friendly, timely, and concise manner
Preferred
Manufacturing industry experience preferred, but not required
Project Management Certification preferred, but not required
Familiarity with the commercial specifying and purchasing process is a plus
Ability to think creatively in order to understand and visualize client requests
Benefits
Full benefits package including medical, dental, vision, life insurance, 401k with match, paid holidays and more
Comprehensive health plans
Wellness programs
Dental and vision coverage
Short and long term disability programs
Company paid life insurance
401(k)
Training programs
Emphasis on work-life balance
Company
Selux Corporation
Selux is committed to the development of advanced, energy-efficient, interior and exterior luminaires that have helped transform light from a mundane necessity into a vital, vibrant architectural and design element.
51-200 employees
H1B Sponsorship
Selux Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase