Amazon Web Services (AWS) · 3 days ago
Data Center Ops Technician, DCC Communities
New Carlisle, IN
Full-time
Onsite
Entry Level
$51K/yr - $113K/yr
1+ years expAmazon Web Services (AWS) is a leader in the world of data centers, seeking Data Center Technicians to support their customers. The role involves ensuring the availability and reliability of data center operations, participating in incident response, and collaborating with various teams to resolve technical issues.
Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
No H1B
Responsibilities
Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members
Qualification
Required
1+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities, or 1+ years of data center engineering experience
1+ years of troubleshooting skills and ability to resolve undefined technical problems
Willingness to participate in a primary responder rotation and support 24/7 data center operations
Preferred
Experience in a data center or other critical environment
Knowledge of network design, protocols and troubleshooting
An Associate's degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)
Experience managing work and priorities through a ticketing system
Understanding of in-depth hardware knowledge (e.g., PCIe)
Benefits
A full range of medical, financial, and/or other benefits
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
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Company data provided by crunchbase