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InterSystems · 13 hours ago

Senior Systems Management Specialist

Boston, MA

Full-time

Onsite

Mid, Senior Level

$101K/yr - $132K/yr

5+ years exp

InterSystems is a creative data technology provider that delivers a unified foundation for next-generation applications across various sectors. The Senior Systems Management Specialist is responsible for the availability, performance, security, and stability of InterSystems EHR solutions, primarily supporting US customers, and involves hands-on technical expertise in managing complex systems, incident response, and continuous improvement initiatives.

Big DataHealth CareInformation TechnologySoftware

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Provide senior-level, hands-on support for production and implementation environments on Linux (RHEL) and other supported platforms

Install, configure, upgrade, and maintain InterSystems platforms and applications

Ensure system availability, performance, security, and data integrity

Monitor system health, integrations, background jobs, and scheduled tasks

Lead complex troubleshooting and performance analysis

Proactively identify risks and implement corrective actions aligned with SLAs and best practices

Participate in 24x7 on-call rotations and provide escalation-level support

Lead incident investigation, resolution, root cause analysis, and documentation

Support customer implementations, upgrades, and migrations

Advise on server architecture, configuration, and sizing

Support patching, backups, disaster recovery, failover testing, and security remediation

Contribute to automation and continuous improvement initiatives

Create and maintain technical documentation, runbooks, and operational playbooks

Deliver and support internal and external technical training

Collaborate with pre-sales, customers, partners, and global teams to support delivery and operations

Qualification

Linux (RHEL) administrationInterSystems IRISHealthcare systems experienceApache experienceAWS experienceScriptingAutomationHealthcare interoperability standardsIncident responseITIL experienceTechnical certificationsTechnical documentationCollaboration skills

Required

Extensive experience supporting mission-critical healthcare systems

Strong Linux (RHEL) system administration skills; Apache experience required

Experience with InterSystems IRIS and/or Caché, and/or TrakCare or HealthShare

Proven ability to troubleshoot complex, multi-tier environments and lead incidents

Experience with AWS, virtualization, monitoring, scripting, and automation

Operational experience with healthcare interoperability standards (HL7, FHIR, CCDA)

Experience in ITIL-aligned or managed service environments

5+ years of relevant experience

Bachelor's degree in Engineering, Computer Science, IT, or related field

Preferred

Relevant technical certifications are a plus

Benefits

Medical, vision, and dental insurance

Short-term and long-term disability, and life insurance

401(k) Profit Sharing Contribution

Paid Time Off and Holidays

Parental Leave

Tuition reimbursement

Company

InterSystems

Glassdoor4.2

InterSystems is a vendor of software and technology for high-performance database management, integration, and health information systems.

Founded in 1978

Cambridge, Massachusetts, USA

1001-5000 employees

http://www.intersystems.com/

H1B Sponsorship

InterSystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (62)

2024 (42)

2023 (25)

2022 (33)

2021 (19)

2020 (9)

Funding

Current Stage

Late Stage

Leadership Team

John Paladino

Head Of Client Services

Scott Gnau

Head of Data Platforms

Recent News

Morningstar.com

InterSystems Honored with Four 2026 Best in KLAS Awards

2026-02-04