Solutions by Text · 1 day ago
Payments Sales Engineer
United States
Full-time
Remote
Senior Level
5+ years expSolutions by Text (SBT) is a leading provider of compliance-first enterprise texting solutions, aiming to enhance customer engagement through innovative payment solutions. The Payments Sales Engineer will act as the technical lead for pre-sales payments opportunities, collaborating closely with the Payments Sales Consultant to uncover customer requirements and deliver clear implementation documentation.
ConsultingFinTechInformation ServicesInformation TechnologyMobile PaymentsPaymentsProfessional ServicesSMS
Responsibilities
Own technical discovery for payments opportunities to understand the customer’s current payments stack, workflows, and constraints
Ask sharp, structured questions to uncover integration requirements across payment flows, tokenization, security/compliance, reporting/reconciliation, and exceptions (declines, disputes, returns)
Translate discovery into clear requirements and scope documents (assumptions, dependencies, risks, acceptance criteria) in partnership with the Payments Sales Consultant
Lead customer-facing technical solutioning conversations, explaining implementation options and tradeoffs in plain language
Produce implementation-ready handoff artifacts and coordinate with the Implementation team to confirm scope, milestones, and readiness
Support pre-launch testing and early go-live troubleshooting as needed to ensure a smooth transition from sale to delivery
Qualification
Required
5+ years in a customer-facing technical role (Sales Engineer, Solutions Consultant, Implementation Consultant, Technical Account Manager, or similar) supporting complex B2B solutions
Strong payments infrastructure fundamentals: gateways, processors/acquirers, sponsor banks, payment facilitator concepts; card + ACH rails; authorization/settlement; disputes/chargebacks at a working level
Demonstrated ability to lead technical discovery: map current-state architecture and workflows, identify constraints, and surface clear integration requirements
Proven ability to produce implementation-ready scope and requirements documentation (assumptions, dependencies, risks, acceptance criteria) and hand it cleanly to delivery teams
Working understanding of risk and fraud controls commonly used in payments ecosystems (monitoring, rules, velocity controls, identity signals, return/chargeback workflows) and where those tools sit in the stack
Strong technical communication: able to run deep-dive calls, explain tradeoffs, and tailor explanations for both technical and non-technical stakeholders
Preferred
Experience selling into collections, consumer finance, or lending environments
Familiarity with text-to-pay / SMS engagement and the compliance expectations that come with regulated communications
Experience with service fee / convenience fee models (or adjacent pricing constructs) and customer-facing positioning
Direct experience working with payment partners (processors, gateways, ISOs, sponsor banks) and navigating onboarding/implementation dependencies
Company
Solutions by Text
A compliance-first enterprise text solution. The first FinText™ company, bringing real-time payments to the SMS channel.
51-200 employees
H1B Sponsorship
Solutions by Text has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$145MKey Investors
Edison Partners,StepStone GroupEdison Partners
2024-05-29Private Equity· $110M
2021-11-30Series Unknown· $35M
Leadership Team
David Baxter
Chief Executive Officer
Danny Cantrell
Founder
Recent News
2026-01-09
Electronic Payments International
2026-01-07
Company data provided by crunchbase