Hyland · 9 hours ago
Intern, Partner Operations
Hyland is a large, award-winning software company seeking an intern for their Partner Operations team. The intern will support systems, data, and processes that power Hyland’s global partner ecosystem, gaining hands-on experience with enterprise-level partner programs and developing skills in operations, analytics, and program management.
Computer Software
Responsibilities
Clean, validate, and standardize partner and contact data across PRM and partner surveys
Maintain trackers, logs, supporting evidence, and audit trails
Support PRM testing, including workflows, content, links, emails, and picklists
Create short “how‑to” materials for common PRM tasks
Assist with Partner Locator setup (if enabled)
Catalogue partner‑facing content across Highspot, Community, Portal, and PRM
Identify duplicated, outdated, or missing partner content
Track updates and ensure consistency across all program documents
Maintain governance artifacts and decision‑gate status logs
Track enablement completions, certifications, QBR actions, and escalations (facts only)
Support scorecard data hygiene (no scoring or decision‑making)
Compile partner performance KPIs and support KPI dictionary development
Clean and summarize Partner Survey data
Prepare structured inputs for senior leadership review
Qualification
Required
Currently enrolled in an educational institution
Proficiency with Microsoft Office software products
Attentive to department needs as demonstrated by rapid and high-quality responsiveness to requests
Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
Capable of identifying and completing tasks independently, with a sense of urgency and ownership
Demonstrated success at maintaining high personal work standards
Demonstrated ability to handle sensitive information with discretion and tact
Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the position
Strong attention to detail and comfort managing data
Basic analytics and reporting capability (Excel, Sheets, or similar)
Ability to organize and document complex information clearly
Comfortable working across multiple systems and tools (PRMs, portals, content platforms)
Creative problem solver
Analytical mindset
Curious and eager to learn
Coachable and open to feedback
Benefits
Career development resources
Wellbeing programs
Innovation practices
Company
Hyland
Hyland uniquely empowers your organization with unified access to AI-enabled enterprise content and unstructured data across repositories, unlocking profound insights that fuel innovations – fundamentally redefining how you operate and engage with those you serve.
H1B Sponsorship
Hyland has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (4)
2023 (3)
2022 (17)
2021 (10)
2020 (15)
Funding
Current Stage
Late StageRecent News
2025-10-27
2025-10-15
Morningstar.com
2025-10-14
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