First Citizens Bank · 1 day ago
HR Process Analyst
Raleigh, NC
Full-time
Onsite
Mid Level
4+ years expFirst Citizens Bank is seeking an HR Process Analyst to support the assessment and development of HR processes. The role involves collaborating with HR experts to identify improvements, developing process documentation, and utilizing methodologies like Lean Six Sigma for continuous improvement.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
In collaboration with HR subject matter experts, gathers requirements, analyzes, identifies, and recommends improvements or enhancements to optimize processes. Communicates clearly with management and HR COEs to implement change across the department
Develops process-related documentation, including process workflows, job aids, internal procedures, training materials and presentations
HR ARIS expert: Serves on the cross-functional implementation team for the implementation and adoption of ARIS. Serves as the 'modeler for HR' and converts our future state maps into the pre-production environment. Assists implementation team in testing, design and user feedback on functionality and training
Create/load HR process maps into ARIS to function as visual procedure aids and maps that align to RCSA
Reviews data/trends and analyzes metrics data – trending, response time, quality, integrity articles visited, etc. to support continuous improvement recommendations to leadership
Team member on process improvement projects. May lead special projects, serving as a resource to Human Resources organization. Utilize expertise to provide guidance, feedback, and direction on complex matters
May support project manager on large process improvement projects. May lead consultative projects with an impact across the department. Aligns project strategies and results with wider organizational needs. Determines methods to gauge and report on project success
Works with Risk partners on approach for aligning HR process maps with RCSA at the right level with the right risks/controls. Rewrite/adjust controls where necessary and document in systems of record (ARCHER & ARIS)
Consults and partners with business and provides complex analysis and decision support to business on key priorities. Interacts and collaborates with multiple disciplines to gather information, perform analysis, and makes recommendations to management to drive continuous improvement
Communicates clearly with management and HR COEs to implement change across the department
Qualification
Required
Bachelor's Degree and 4 years of experience in Prior banking experience, Process improvement, consulting or project management OR High School Diploma or GED and 8 years of experience in Prior banking experience, Process improvement, consulting or project management
Strong verbal and written communications skills and presentation skills required
Excellent PC skills including MS Office suite
Preferred
Lean Six Sigma experience or similar discipline is preferred
Knowledge of Project Management and change management principles and methods
BPMN process mapping skills. ARIS systems experience preferred
Ability to work on multiple projects concurrently with little or no direction to drive project and program initiatives
Ability to facilitate meetings of high complexity, Possess strong analytical, organizational, and planning skills
APQC knowledge strongly preferred
Prior HR policies and practices experience strongly preferred
ServiceNow experience preferred
Ability to collaborate effectively across all levels of management
Benefits
Comprehensive benefits program
Customized offerings
Support families, however defined
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
Frank Holding
Chairman and CEO
C
Craig Nix
Chief Financial Officer
Recent News
2026-02-03
2026-01-23
Talk Business & Politics
2026-01-16
Company data provided by crunchbase