Alaka`ina Foundation Family of Companies · 3 days ago
Systems Administrator
Maui
Part-time
Onsite
Mid LevelThe Alaka’ina Foundation Family of Companies is looking for a System Administrator to support their government customer. The role involves maintaining network infrastructure, ensuring security and reliability, and providing troubleshooting support for various systems and services.
CharityCommunitiesGovernment
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Furnish qualified on-site technicians to provide configuration, installation, monitoring, troubleshooting, repair, preventative, and corrective maintenance for all site operational network infrastructure to include all routers, switches, peripheral equipment, file/print servers, software, configuration, security and vulnerability management, and interfaces
Ensure continuous network access and to perform troubleshooting and recurring maintenance required to restore network service, improve security, reliability and performance
Maintain Uninterrupted Power Supply (UPS) capability to all critical network components to maintain system availability
Install, operate, and maintain vulnerability management hardware and software. Maintain, update and enforce AFIN network security policies to detect unauthorized network activity and maintain records of compliance
The operational network is currently comprised of network switches, routers, and encryption devices. The network devices include CISCO Switches, CISCO Routers, and Encryption Devices (Taclane KG-175D, KG-175F, and KG-175G). Also included are: Protected Distribution Systems (PDS), fiber optic cabling, and CAT 5E/6E cabling
The network management Automated Information System (AIS) includes SolarWinds, Splunk, Puppet, Cisco Identity Services Engineer (ISE), CiscoPrime, Terminal Access Controller Access Control System (TACACS), and GEM X Universal Remote Encryptor Manager
The VoIP systems are currently comprised of a cluster of Cisco Unified Call Manager (CUCM) servers, Cisco media gateway routers to interface analog phones/Secure Telephone Equipment (STE), and Cisco 7900-series, 7800-series, and 8800-series IP telephones
Respond, troubleshoot, and mitigate all connectivity, signal quality, degradation of services, and capacity concerns by utilizing the current Network Management System
Perform cryptographic rekeys in support of SIPRNet and JWICS operations
Respond to support calls, emails, tickets, and outages from 15 SPSS customers and the Communications Focal Point (CFP)
Provide end-to-end troubleshooting for NIPRNet, SIPRNet, and JWICS LAN, MAN, WAN, PA, VoIP, and VoSIP systems
Perform installation support for NIPRNet, SIPRNet, and JWICS LAN, MAN, WAN, VoIP, or VoSIP requirements
Support all integration projects during installations and/or equipment enhancements
Support all inspections (i.e., Command Cyber Readiness Inspections (CCRIs), Inspector General (IG) visits and actively support Unit Self-Assessments Program and MICT checklist(s) assignment.)
Furnish qualified on-site technicians to provide change management, software patching, administrative support, troubleshooting, and repair for 15SPSS communications systems encompassing the operational network
The communications systems currently encompassing the operational network are Window 7 workstations, Windows 10 workstations, Windows Server 2008, and Windows Server 2012, Red Hat Enterprise Linux (RHEL), Network Printers, Commercial Mobile Devices (CMD), Land Mobile Radios (LMR), and Video Teleconferencing Systems (VTCs)
Troubleshoot, and repair failed automated patching on client systems
Ensure LRA stations are being properly patched and maintained IAW applicable LRA roles and regulations (AFI 17-130)
Apply DISA STIGs, IAVAs, TCNOs, TCTOs and Local Security Guidelines, while following local change management policies and procedures
Answer calls, e-mails, and tickets submitted by customers within 24 hours of notification
Remotely troubleshoot and resolve end user support tickets and work orders. If on-site repair is required and shall coordinate and transfer tickets to End User specialist for response and resolution
Maintain and administer an integrated data management system for collection, control, publishing and delivery of all program documents. The data management system shall include but not be limited to the following types of documents: Standardized Switch/Router Configurations, Network Topology Diagram, IP Address Management, Virtual LAN Management, TCNO Database, AFNetOps Compliance Tracker, and STIG Compliance Checklists. Provide the government with electronic access to this data, including access to printable reports. Documentation shall also include equipment listing with serial/model numbers and manufacturer specifications
Will be responsible for maintaining, renewing, receiving, and distributing all essential software licenses for operations
Shall meet response time: 100% for emergency; 95% for urgent; and 90% for routine tickets
Maintain hours of operation for CFP support as 0700-1630, Monday through Friday (Bldg. 550) and 0600-1500 (MSSC), excluding Federal Holidays
Other duties as assigned by Supervisor
Qualification
Required
DoD-approved IA workforce certifications appropriate for each technical or managerial level as listed in the current version of DoDM 8140.03; and appropriate operating system environment certification for IA technical positions as required by DoDM 8140.03
Network Admin: IAT 2 Certified or Bachelors degree in Network/IT field
Must be a U.S. Citizen
Must pass Single Scope Background Investigation (SSBI)
Must have an active DoD SECRET clearance, must be willing to obtain TS/SCI clearance
Benefits
401K plan with company match
Medical, dental, disability, and life insurance coverage
Tuition reimbursement
Paid time off
11 paid holidays
Company
Alaka`ina Foundation Family of Companies
Alaka`ina Foundation Family of Companies is comprised of industry recognized government service firms.
Founded in 2004
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James Carroll
Chief Science Officer
Company data provided by crunchbase