Boston Medical Center (BMC) · 1 day ago
Training and Development Specialist
Boston, MA
Part-time
Onsite
Mid Level
$22.36/hr - $31.25/hr
4+ years expBoston Medical Center (BMC) is seeking a Training and Development Specialist who will serve as a subject matter expert on Outpatient Pharmacy workflow operations. The role focuses on ensuring successful onboarding and training for new hires, while providing ongoing support and development for pharmacy technicians.
Health CareHospitalMedicalNon Profit
Responsibilities
Conduct a structured workflow training program that ensures all key competencies needed for an employee’s success are covered
Uses evidence-based procedures to assess the performance of and measure the progress of technicians during the onboarding training program and
Assist in the ongoing development of training programs to ensure that all technicians are equipped with the tools and competencies required to be high performers
Increases employee engagement by meeting with staff and acting as a primary vehicle for concerns, issues, etc
Works to solve any employee concerns regarding onboarding and training in collaboration with Technician Supervisors and Training Managers
Employ various teaching methods to ensure that different learning styles are accounted for and represented during the training process
Ensure that technicians are trained on the safest and most effective methods, utilizing department approved best practices
Administer system level training to new hires to the Outpatient and Specialty divisions of the Pharmacy Department
Delivers on-boarding training sessions for all newly hired technician trainees, pharmacy technicians, interns, and pharmacists to the Outpatient Pharmacy Department
Assesses newly hired technicians during their probationary period and provide written documentation supporting assessment conclusions
Assist in the creation and maintenance of an ongoing video library of systems training for the pharmacy management software
Work with technicians that are not meeting their milestone achievements according to a plan approved by the Training and Development Manager
Work with the Training and Development Manager to deliver appropriate feedback to Technician Supervisors
Act as an instructor for the Pharmacy Technician Training Program
Provides one to one assistance to students after course lectures as needed
May oversee lab activities for students as required
Assists in the onboarding of students to the training program (reviewing paperwork, verifying trainee licenses, etc.)
Use program resources to assist newly hired technicians in the department in preparing for their certification exams
Assist in the creation of e-learning modules for Outpatient Pharmacy policies and procedures as needed
Assist in the ongoing maintenance of existing e-learning modules
Provide support for various training and development projects as assigned
Qualification
Required
High school diploma or equivalent required
Minimum of 4 years progressively responsible experience in an education or operations role
Energetic, positive, supportive, encouraging and overall pleasant disposition
Strong verbal, teaching, and engaging personality skills
Strong operational, critical thinking, analytical and strategic planning skills
Pharmacy licensing requirements knowledge, general compliance standards relating rules and regulations of pharmacy practice
Demonstrated general knowledge of inventory control system management; computer functions, operation, and support; automation familiarity and operation; advanced system features, etc
Ability to introduce change, implement new programs and strategies and ability to maintain program performance over time and to analyze, organize, and implement operations and procedures
Experience in outpatient and inpatient pharmacy services
High level of interpersonal skills necessary to work with a wide variety of people with proven effectiveness in building and maintaining a strong rapport
The ability to use data to drive performance improvement and evidence-based decisions
Ability to delegate work and responsibilities to others and effectively evaluate their performance
Ability to exercise judgment, tact, and diplomacy
Presentation and content development skills
High level of proficiency with standard Microsoft programs (i.e. MS Word, Excel, PowerPoint [ThinkCell], Outlook) and web browsers
Preferred
Associates degree preferred
Certified Pharmacy Technician (CPhT) preferred
Benefits
Medical
Dental
Vision
Pharmacy
Discretionary annual bonuses
Merit increases
Flexible Spending Accounts
403(b) savings matches
Paid time off
Career advancement opportunities
Resources to support employee and family well-being
Company
Boston Medical Center (BMC)
Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System.
5001-10000 employees
H1B Sponsorship
Boston Medical Center (BMC) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (51)
2023 (51)
2022 (38)
2021 (26)
2020 (32)
Funding
Current Stage
Late StageTotal Funding
$342.49MKey Investors
AmeriCorps Public AlliesNational Institute on Drug Abuse (NIDA)The Boston Foundation
2024-07-09Grant· $0.06M
2023-02-23Debt Financing· $232M
2019-04-23Grant· $89M
Leadership Team
David Beck
Senior Vice President & Chief Legal Counsel
Recent News
2025-11-11
2025-11-10
Company data provided by crunchbase