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Regional Receptionist/Switchboard Operator jobs in United States
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Texas Health and Human Services · 2 days ago

Regional Receptionist/Switchboard Operator

Texas Health and Human Services Commission (HHSC) is committed to creating a positive impact in the lives of fellow Texans. The role involves serving as a receptionist and switchboard operator for Regional Administrative Services, answering and routing calls, greeting clients and visitors, and performing various administrative support tasks.
Health Care
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Responsibilities

Attends work on a regular and predictable schedule in accordance with agency leave policy
Greets clients and visitors, answers general questions, provides general information and may explain rules/procedures. Directs callers to proper staff (may involve notification to staff that the visitor has arrived.) (30%)
Answers and routes calls. May refer callers or visitors to services or resources at other agencies or organizations. (30%)
Performs administrative or support work for Regional Administrative Services (for example, but not limited to typing correspondence/documents, monitoring requests and assigning work tasks, tracking assignments, maintaining logs, completing forms/reports scheduling training rooms at regional headquarters.) (30%)
Sorts incoming mail for Regional Headquarters office and prepares outgoing mail. (10%)

Qualification

Microsoft Office SuiteClerical work experienceOffice practices knowledgeOrganizational skillsCustomer service skillsMulti-tasking abilityLift 30 lbsTexas Driver’s LicenseEffective communication

Required

High School diploma or GED is required
Experience in performing clerical related work such as receptionist and telephone switchboard operator
Ability to communicate effectively in writing as demonstrated in the application
Skill in computer usage including Microsoft Office Suite
Knowledge of modern office practices, procedures, and office machines/equipment
Skill in the use of standard agency computer hardware and software such as Microsoft Office Suite
Skill in organizing and prioritizing workload
Skill in managing multiple priorities
Ability to establish and maintain effective working relationships with customers, staff, peers, management and external contacts
Ability to communicate effectively orally and in writing
Ability to lift, push, pull and carry 30 lbs
Valid Class C Texas Driver's License

Benefits

100% paid employee health insurance for full-time eligible employees
Defined benefit pension plan
Generous time off benefits
Numerous opportunities for career advancement

Company

Texas Health and Human Services

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Texas Health and Human Services is an agency that focuses on improving health, safety and well-being.

Funding

Current Stage
Late Stage

Leadership Team

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Dr. Napoleon Broughton
Chief Executive Officer: Life Enhancement Solutions
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John F. Palermo
CTO Strategic Analyst VI
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Company data provided by crunchbase