Voxel51 · 2 days ago
Machine Learning, Customer Success Engineer
United States
Full-time
Remote
Mid, Senior Level
$190K/yr - $225K/yr
4+ years expVoxel51 is on a mission to bring transparency and clarity to the world's data through their AI platform, FiftyOne. As a Machine Learning Customer Success Engineer, you will work directly with users to optimize their ML workflows and contribute to the development of an open source ML product and community.
AnalyticsArtificial Intelligence (AI)Computer VisionMachine LearningSoftware
Responsibilities
Work with users to identify best practices to implement their ML workflows
Run point on customer implementation, triaging bug reports, and day-to-day relationship management with users through channels like Slack, email, and weekly meetings
Generate training material and onboarding sessions and deliver them to users
Work with our product team to influence the roadmap and be the voice of the user within the organization
Contribute ML-specific features to our product, FiftyOne
Qualification
Required
Professional Computer Vision Machine Learning engineering experience (4 year+)
Some customer-facing experience (3 year+)
BS or MS in computer science or a related field
Proficiency with Python
Expertise with machine learning and scientific computing libraries (TensorFlow, PyTorch, NumPy)
Familiarity with NoSQL databases (MongoDB, DocumentDB, Elasticsearch) is a plus
Experience maintaining or contributing to open source projects
Ability to work in a remote-first, cooperative environment using collaborative development tools (GitHub, Slack)
Benefits
Equity in the form of options
A variety of benefits
The opportunity to grow in an exciting and collaborative environment
Company
Voxel51
Refinery for visual data + models that enables AI builders to bring the value of visual AI into their applications.
51-200 employees
H1B Sponsorship
Voxel51 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$45.75MKey Investors
Bessemer Venture PartnersTech Startup Stabilization FundeLab Ventures
2024-05-16Series B· $30M
2022-09-21Series A· $12.5M
2020-01-01Series Unknown
Leadership Team
Brian Moore
Co-Founder and CEO
Jason Corso
Co-Founder and Chief Science Officer
Recent News
2025-12-11
Company data provided by crunchbase