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Director of Practice Support jobs in United States
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Seward & Kissel LLP · 17 hours ago

Director of Practice Support

Seward and Kissel LLP is seeking a Director of Practice Support who will oversee operational, administrative, and strategic support to Firm practice groups. The role involves managing legal support service teams to ensure efficient service delivery with a focus on exceptional customer service.
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Comp. & Benefits

Responsibilities

Serve as a key business partner to cross functional teams providing legal support services to practice groups firmwide, managing and identifying practice group needs, supporting workflows, and helping to guide decision making for each team
Provide direction and supervision to management reporting directly to the role, developing and monitoring key performance indicators for both managers and teams under your supervision, tracking progress and identifying areas for growth and improvement
Collaborate with leadership to support the firm’s strategic objectives and initiatives
Work with COO and leadership team on strategic firm goals, budget monitoring and profitability analysis
Collaborate with internal departments (Finance, HR, IT, Marketing) to support the practice group needs
Drive the implementation efforts of firm technologies (e-discovery, EDGAR, document management systems, etc.) enhancing operational efficiency
Work with management on vendor relationship, contracts and pricing as it relates to different departmental needs
Support the development and implementation of processes directly to enhance operational efficiency
Prioritize client needs through a client-centric strategy
Champion business growth through strategic promotion of team expertise and quality attorney support

Qualification

Team DevelopmentCustomer ServiceLeadershipOperational EfficiencyMS Office ProficiencyCommunication SkillsTime ManagementInterpersonal SkillsConfidentialityIndependent Work

Required

Strong leadership background with a proven track record of successfully leading and developing teams across multiple practice groups
8+ years of experience in leadership and management within a law firm or professional services
Excellent communication and interpersonal skills, with a focus on white glove customer service
Multi-disciplinary experience in functions and technologies of assigned teams
Bachelor's degree required, J.D. or MBA a plus
Strong organizational and time management skills, with the ability to manage a dynamic calendar and competing priorities
Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
Ability to work independently, exercise discretion, and maintain confidentiality

Company

Seward & Kissel LLP

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Seward & Kissel, founded in 1890, is a leading U.S. law firm with an international reputation for excellence.

Funding

Current Stage
Growth Stage

Leadership Team

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Nora Shearer
Chief Marketing & Business Development Officer
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Company data provided by crunchbase