Clear Path for Veterans · 6 hours ago
Peer Mentor (Central Region)
Clear Path for Veterans, Inc. is Upstate New York’s Veteran Resource Center serving as a hub of information, programs and services for veterans and their families. The Peer Mentor is responsible for assisting Veterans with integrating back into their community by connecting them with programs and services that will accomplish holistic warrior care and providing emotional support and referrals for Veterans in crisis.
Military
Responsibilities
Respond promptly and with compassion and understanding to inquiries from Veterans
Answer Veteran/client questions, including researching information to provide complete and accurate responses when necessary
Assist with potential Veterans that may need employment assistance
Meet with Regional Manager to review open cases and provide support with overflow caseload as needed
Develop and disseminate reports as necessary including, but not limited to, outreach events, the activities CPV provides to the community, meetings with community partners, detailed categories of Veterans and family members served
Evaluate Peer Support program effectiveness and efficiency through monitoring all caseloads for the following elements:
Assess ability to function independently with regard to health, financial stability, and housing
Assess progress in the program, identify areas of holistic warrior care that may need to be adjusted so that it’s ensured the Veteran reaches their goal
Search out and identify potential resources within assigned territories
This could include, but not be limited to community, state, federal, health, and social resources
Represent, or assist in representing Clear Path for Veterans at a variety of community events and other activities
Identify and form relationships with Veterans encountered at those events
Approve events and activities for assigned CPV geographic location
Prepare and facilitate a variety of presentations about Clear Path’s Peer mentor program and Clear Path in general
Manage volunteer participants in the Wingman program
Attend and actively participate in departmental and organizational meetings
Participates in the hiring process with Human Resources for Peer Support program staff as needed
Promote teamwork by communicating regularly and effectively with Regional Manager
Manage submission of credit card receipts to the finance department
Approve PTO leave for assigned employees
Complete other related duties as assigned
Qualification
Required
Bachelor's degree required (Joint Service Transcripts Accepted)
Minimum of 1 years' experience serving in a supervisory/advisory capacity
Military service sufficient to understand the military culture, required
Associates degree required (Joint Service Transcripts Accepted)
Minimum of 2 years' experience serving in a supervisory/advisory capacity
Military service sufficient to understand the military culture, required
An equivalent combination of relevant training and experience
Military service sufficient to understand the military culture, required
Military service or extensive professional experience with military/veteran communities sufficient to understand military culture, structure, and unique service-related challenges
Meet requirements of 38 U.S.C. 7402(b)(13) and qualification standards for appointment
Have completed certified peer support training from a recognized program
Be actively pursuing credentials while under qualified supervision per 38 U.S.C. 7402(b)(13)
Demonstrated experience in crisis intervention
Must have relevant lived experience related to suicide, mental health, or trauma enabling authentic peer-to-peer connection
Demonstrated stability in personal recovery and ability to appropriately use lived experience in service of others
Knowledge of or willingness to become an expert in veteran-specific resources and benefits systems
Understanding of trauma-informed care principles
Valid New York State driver's license and must have use of a reliable vehicle
Required to travel within New York State during all times of the year
Work evenings and weekends as needed
Must be comfortable with dogs in the workplace
The ability to demonstrate compassion while maintaining appropriate professional conduct boundaries
Excellent interpersonal and communication skills
The ability to network, form and maintain positive relationships within the community
Leadership ability and the ability to motivate others
The ability to analyze issues and suggest resolutions
Strong organizational, and prioritization skills; attention to detail
Basic computer literacy and proficiency using Microsoft Word, Excel, PowerPoint, Outlook, and willingness to learn how to new software programs as needed
Must be able to lift a maximum of thirty-five (35) pounds
Ability to drive and travel in all types of weather conditions
May sit or stand for long periods of time
Manual dexterity sufficient for constant use of computer keyboard and other office equipment
Vision sufficient for frequent use of computer monitor; to read and develop paperwork
Preferred
Bachelor's degree in Human Services, Psychology or related field preferred
Combat experience preferred
Associates degree in Social Work, Human Services, Psychology or related field preferred
Combat experience preferred
An equivalent combination of relevant training and experience preferred
Company
Clear Path for Veterans
Recognizing the responsibility of communities to help those who serve, Clear Path for Veterans empowers service members, veterans, and their families through supportive programs and services in a safe, respectful environment.