Amazon · 11 hours ago
Program Coordinator, US ADC Data Center Security
Plain City, Ohio, USA
Full-time
Onsite
Senior Level
$74K/yr - $130K/yr
5+ years expAmazon is a leading global company in cloud services, and they are seeking a detail-oriented Program Coordinator for the Cleared Escort Program. This role involves managing cleared security resources and collaborating with various teams to ensure compliance with U.S. government regulations for access and security in data centers.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
No H1B
U.S. Citizen Only
Responsibilities
You will work with the existing Cleared Escort Program team, business partner teams, and manage the cleared security escorts to raise the bar for security standards across the Cleared Escort Program Portfolio
Manage demand from our internal customers – our business partner teams - including forecasting and utilization of resources to meet customer needs
Drive adherence to program processes through effective engagement and training
Oversee resource prioritization and scheduling, ensuring efficient utilization and timely delivery
Provide escalation reporting and management
Provide escort, clearance processing, training and delivery
Effectively engage with stakeholders, AWS Customers, and vendors to manage expectations, align on priorities, and facilitate solutions
Interact with stakeholders to define and deliver solutions, establish standard processes and quality experiences
Work with the AWS teams to improve planning and resource use efficiency
Provide detailed analysis and recommendations to achieve target metrics, including identifying and communicating potential risks and obstacles, and providing corrective action plans
Deliver comprehensive financial, business analytics, and voice of the customer reporting to provide visibility and insights for decision-making
Partner with current region coordinators and all ADC infrastructure and service Technical Infrastructure Program Managers and Project Managers to capture the escort requirements across the lifecycle of the region
Work directly with cleared escort vendors, ADC personnel security partners and the Federal Delivery Organization to procure, clear, onboard/train, schedule and deliver the resource to customers
Maintain routine communication with stakeholders for daily escort utilization
Measure, assess and report out program analytics and voice of the customer feedback in support of business reviews
Qualification
Required
3+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
3+ years of team management experience
5+ years of security-related professional experience
Experience working with Cleared Security Escorts and Cleared Security Escort vendors
The candidate selected must be a U.S. Citizen
Preferred
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Bachelor's degree
Experience working with Amazon tools including but not limited to updating Wiki and Slack workflows
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
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2026-02-06
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