Rochester Regional Health · 4 hours ago
Clinical & Quality Program Manager
Rochester, NY
Full-time
Hybrid
Mid, Senior Level
$69K/yr - $100K/yr
3+ years expRochester Regional Health is looking for an experienced and passionate Clinical & Quality Program Manager to join their team. The role involves coordinating various Federal and State Quality programs, ensuring compliance with standards, and overseeing program operations to improve healthcare quality and outcomes.
Health CareHospitalMedicalPrimary and Urgent CareWellness
Responsibilities
Oversee daily program operations and set priorities
Coordinate, monitor, and report on quality programs across hospitals and ambulatory practices
Manage program work plans, schedules, and interdepartmental activities
Lead meetings, set agendas, and track outcomes
Support leaders with internal operations, recruiting, and program development
Ensure compliance with hospital, regulatory, and quality reporting standards
Interpret regulations and advise leaders on program goals
Act as a subject-matter expert on quality programs and regulations
Provide financial estimates for incentives and payment adjustments
Monitor program expenditures and ensure budget targets are met
Manage expense and invoice processing
Evaluate program effectiveness and implement improvements
Develop methodologies to assess outcomes and recommend actions
Lead and support quality improvement initiatives
Develop and distribute communications to raise program awareness
Provide training and guidance to staff and leaders
Foster open communication between leaders, departments, hospitals, and the community
Project management of all clinical and technological components for the RRH external rating programs (ex. USNWR, Health Grade, Leap Frog etc.). Evaluates program effectiveness, monitor expenditures, recommend and develop improvement methods
Partner with internal communications and marketing on collateral to raise awareness of programs, providing training as necessary
Provides oversight and management of daily operations and program activities
Coordinates QSI activities with leadership to ensure optimum efficiency and compliance with appropriate policies, procedures and specifications
Sustain QSI applications, make recommendations for enhancements as appropriate
Qualification
Required
Bachelor's Degree required
For BSN candidates, current New York State Registered Nurse license is required
Preferred
Master's Degree Preferred
Minimum of two years' academic or employment experience in project related work, systems and financial analysis preferred
3 years of experience in healthcare operations and leadership preferred
Strong analytical, computer, verbal and written communication skills
Familiarity with Quality & Patient Safety Principles
Must be able to work effectively with internal multi-disciplinary teams, leadership and external vendors as needed
Excellent analytical, problem resolution, organization and time management skills
Demonstrated project and people management ability
Creative thinking, collaboration, motivated to learn new things
Bachelor's degree in Health Care Administration, Business Administration, Information Systems or Project Management
Company
Rochester Regional Health
Rochester Regional Health provides integrated health services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$15.6MKey Investors
New York State Department of HealthMother Cabrini
2025-12-12Grant· $15M
2024-02-27Grant· $0.6M
Leadership Team
Richard Davis
CEO
Melissa Gardner
President and COO, Rochester Regional Health Clinically Integrated Network
Recent News
Rochester Business Journal
2025-12-25
Rochester Business Journal
2025-12-19
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