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Jefferson Health · 19 hours ago

Patient Services Associate - Internal Medicine (Northeast Philadelphia)

Philadelphia, PA

Full-time

Onsite

New Grad, Entry Level

Jefferson Health is a nationally ranked healthcare provider dedicated to delivering high-quality clinical care. The Patient Services Associate I enhances the patient experience by managing arrival and departure activities, verifying insurance, and maintaining efficient patient flow.

Hospital & Health Care

Responsibilities

Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC

Greets and interacts with patients/visitors in a professional manner, on phone or in person

Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate

Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards

Other duties as requested or assigned

Qualification

EPICCustomer serviceHIPAA complianceBilingual (English/Russian)Patient interaction

Required

HS Diploma or equivalent

Preferred

Customer service and/or patient facing healthcare experience

Bilingual (English/Russian)

Benefits

Medical (including prescription)

Supplemental insurance

Dental

Vision

Life and AD&D insurance

Short- and long-term disability

Flexible spending accounts

Retirement plans

Tuition assistance

Voluntary benefits

Tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service

Access to medical (including prescription) insurance

Company

Jefferson Health

Thomas Jefferson University and Thomas Jefferson University Hospitals are partners in providing excellent clinical and compassionate care for our patients in the Philadelphia region, educating the health professionals of tomorrow in a variety of disciplines and discovering new knowledge that will define the future of clinical care.

Founded in 1995

Philadelphia, PA, US

5001-10000 employees

http://JeffersonHealth.org

Funding

Current Stage

Late Stage

Leadership Team

ANTHONY S. NAH, Jr., B.S., MSc.

President / CEO

Ron Kumor

President/ CEO Aria Jefferson Health Physician Services and Senior Vice President, Network Dev

Recent News

Philadelphia Business Journal

King of Prussia leaders want hospital and convention center to fuel growth

2025-03-26

Inquirer.com

Jefferson Health has 32 hospitals and 65,000 employees. Here’s how the region’s largest nonprofit health system is creating cohesion.

2024-12-28

USA Today

Exceptional nursing careers begin with access to growing health systems

2024-04-29

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