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Catbird NYC · 15 hours ago

Senior Quality Control Assistant

Brooklyn, New York

Full-time

Onsite

Senior Level

$27/hr - $28/hr

Catbird, a DTC fine jewelry brand, is looking for a Senior QC Assistant to join our team in Brooklyn, NY. This role is responsible for the hands-on inspection of high-end fine jewelry and involves working closely with cross-functional partners to manage quality control workflows and provide technical expertise.

E-CommerceJewelry

Responsibilities

Provide technical expertise and appropriate industry vocabulary to support and guide cross‑functional partners, including Customer Service, Gold Room, Design & Development, and Production

Reinforce and manage QC workflow priorities, including floor pickup hours and web delivery schedules, ensuring that stock, bulk production, and special orders are inspected according to due dates and business needs

Communicate daily with team leads and the Training department regarding jeweler performance, quality trends, and workflow redirection through clear reporting, emails, and Slack communication

Perform initial inspections of recycled and lab‑grown diamonds submitted by Purchasing using binocular microscopes and precision tools, documenting findings and feedback in Excel reports

Document inspection results with clear written notes and photographic evidence, entering accurate data into company systems including NetSuite, Piro, and Teamwork

Execute quality inspections for outsourced vendor production to ensure manufacturing continuity and product excellence. Provide constructive technical feedback, answer vendor questions, and properly route, reject, or release work orders in NetSuite

Support the training and onboarding of junior QC team members by reinforcing system usage, process steps, inspection standards, and PO creation, helping build confidence and engagement

Qualification

Jewelry inspectionTechnical expertiseExcelNetSuiteCommunication skillsAttention to detailTeam collaborationContinuous learning

Required

Detail-oriented

Technically curious

Comfortable working in a fast-paced production environment

Provide technical expertise and appropriate industry vocabulary to support and guide cross-functional partners

Reinforce and manage QC workflow priorities

Communicate daily with team leads and the Training department regarding jeweler performance, quality trends, and workflow redirection

Perform initial inspections of recycled and lab-grown diamonds using binocular microscopes and precision tools

Document inspection results with clear written notes and photographic evidence

Execute quality inspections for outsourced vendor production

Support the training and onboarding of junior QC team members

Basic to intermediate computer skills required (Excel, internal systems, Slack)

Strong written and verbal communication skills

Ability to work collaboratively and courteously in a high-volume, time-sensitive environment

Strong attention to detail and ability to make timely inspection decisions

Willingness to continuously learn and expand technical jewelry knowledge

Company

Catbird NYC

In addition to working with some of the world’s most exciting jewelry designers, we design and manufacture our own Catbird line.

Founded in 2004

Brooklyn, New York, USA

201-500 employees

https://www.catbirdnyc.com/

Funding

Current Stage

Growth Stage

Leadership Team

Leigh Batnick Plessner

Chief Creative Officer

Rony Vardi

Founder

Recent News

The Hollywood Reporter

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2026-01-22

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2025-12-06

Billboard

Clairo Just Dropped a Must-Have Jewelry Collection With Catbird Inspired by Her Most Iconic Lyrics

2025-09-12

Company data provided by crunchbase