Compucom · 9 hours ago
Program Director
Phoenix, AZ
Full-time
Onsite
Director/Executive
$105K/yr - $154K/yr
8+ years expCompucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. The Program Director will oversee budgets, resources, timelines, and vendor relationships while driving alignment between business objectives and technical execution.
Data CenterHardwareInformation TechnologyInfrastructureOutsourcingSecuritySoftware
Responsibilities
Act as the client’s advocate inside of Compucom and own the overall Profit & Loss (revenue through Margin), growth within account base, and Gross Margin Dollars for client(s)
Build trusted senior customer relationships based on mutual respect for the customer’s business and how Compucom can support their business and IT objectives
Provide delivery oversite related to the day to day operations of customer relationship teams that are focused on providing customers with support, guidance, and knowledge resources to boost renewals and strive for zero churn
Through coaching, mentoring and guiding: Lead the planning process for incremental growth alongside sales, product development, and other customer facing functions
Responsible for client revenue forecasting in collaboration with delivery and program management based on actual sales volume, client information (such as new app releases and end-user additions), and forecasting trends (prior volume, seasonality, etc.)
Manage a team to include providing leadership, addressing discipline issues, hiring and terminations, administrative duties, and training for continuous improvement
Leadership Ability to work independently and direct in a matrix team environment
Qualification
Required
Bachelor's degree in Business Management or related field
8+ years of related experience with a focus on business strategy with 5+ of those years working for a Managed Services Organization
Financial acumen: 5+ years' experience forecasting managed services environment, building a yearly budgets and Actively Managing the Profit and Loss of assigned account(s)
Budget Controls-Managing a significant piece of the overall expenditures the function spends to promote CompuCom and the products it sells
Excellent problem solving, organizational, and analytical skills
Ability to influence senior leaders and demonstrated success in maintaining perspective and focusing on key priorities
Proven experience as a leader with an understanding of how to deliver both personal and team goals
Strong interpersonal skills and emotional intelligence
Capacity to work independently or as part of a team with a “roll up your sleeves” approach
Proven ability as thought leader who is creative and innovative in identifying solutions and persuading others to a course of action
Excellent delivery skills with relevant IT/Product categories with experience in assisting sales
Strong strategic and tactical account management skills
Excellent communicator, strong initiative, leadership skills and work ethic
Strong attention to detail
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
Disability plans
Employee Assistance Program
Paid holidays (up to 12 days annually)
Paid time off (minimum of 10 days annually, which increases with seniority level)
Paid parental leave (minimum of 10 days annually)
401(k)
FSA/HSA pre-tax benefits
Company
Compucom
CompuCom is a provider of information technology solutions for businesses.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-01-03Acquired
Leadership Team
Kevin Shank
Chief Executive Officer
S
Sy Inwentarz
Vice President, End User Computing Solutions
Recent News
2025-07-22
2025-04-23
Company data provided by crunchbase