Four Seasons Hotels and Resorts · 2 days ago
Front Desk Manager
Santa Fe, NM
Full-time
Onsite
Mid, Senior Level
3+ years expFour Seasons Hotels and Resorts is a leading luxury hospitality company dedicated to exceptional guest experiences. They are seeking a Front Desk Manager to oversee all Front of House Rooms operations, ensuring adherence to luxury standards and driving guest satisfaction.
HospitalityHotelLeisureRental PropertyTravel
No H1B
Responsibilities
Oversee all Front of House Rooms operations, including Front Desk Agents and Bell Attendants
Uphold Four Seasons luxury standards, placing the guest experience at the center of all decisions
Ensure Front Desk operations adhere to all financial, credit, and audit procedures
Actively support operations with a hands-on approach, leading by example
Drive room revenue, cost efficiencies, and guest satisfaction through innovation and adaptability
Demonstrate strong business acumen, achieving financial goals through effective labor management and control of supplies and operating expenses
Qualification
Required
Minimum of 3 years of hotel management experience
Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience
Leads with trust, openness, and empowerment to deliver exceptional guest experiences- embodies the Golden Rule
Highly organized, detail-oriented, and thrives in a fast-paced, multitasking environment
Motivated to grow with an international luxury hotel brand
Flexible schedule- availability to work evenings, weekends, and holidays
Ability to stand for extended periods
Preferred
Luxury hospitality experience
Familiarity with Opera PMS strongly preferred
Strong communication skills with proficiency in both English and Spanish preferred
Benefits
Free and discounted stays at 135 Four Seasons locations worldwide
Global growth opportunities
Food & beverage and spa discounts
Free employee meals
Complimentary employee parking
Comprehensive training & development
Medical benefits, including parental leave
401(k) Retirement Plan
PTO + sick leave pay
A culture that breeds success and rewards
Competitive salary
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
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