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Manager, Project Management - WFS Content Design jobs in United States
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Walmart Canada · 1 day ago

Manager, Project Management - WFS Content Design

Walmart Canada is seeking an enablement design leader who will oversee the construction of enablement experiences at scale. The Manager of Enablement Design & Experience is responsible for ensuring that enablement solutions are well-designed and capable of driving meaningful knowledge retention and skill application.
DeliveryRetailShopping

Responsibilities

Translate enablement strategy, learning outcomes, and requirements into clear design approaches
Determine the appropriate formats, channels, and experience models to meet defined goals
Design enablement frameworks that support knowledge acquisition, skill development, and behavior application
Apply adult learning principles to support retention, practice, and reinforcement
Intentionally sequence enablement experiences to manage cognitive load and maximize application
Establish and maintain design standards for structure, layout, naming conventions, and experience flow
Create and maintain reusable templates, frameworks, and design patterns
Ensure consistency across enablement experiences while adapting designs to initiative-specific needs
Review designs for clarity, accuracy, alignment to requirements, and readiness for execution
Identify design risks early and recommend adjustments before execution begins
Manage iterative design cycles, including frequent edits, refinements, and revisions
Maintain clear version control and documentation across design artifacts
Incorporate feedback from Strategy, Execution, and stakeholders while protecting design integrity
Adapt designs as requirements evolve without compromising quality or intent
Maintain a constructive, professional approach to re-work and change
Research and evaluate emerging adult learning methods and experience models
Experiment with new approaches to improve engagement, retention, and skill transfer
Apply innovation thoughtfully, balancing creativity with scalability and feasibility
Partner with Strategy to ensure innovative approaches align to defined outcomes
Capture learnings from experimentation to inform future designs
Partner closely with the Strategy Manager to clarify requirements, constraints, and success criteria
Collaborate with the Execution Manager to ensure designs are feasible, scalable, and executable
Represent the enablement design function with professionalism and executive presence in meetings, working sessions, and design reviews
Document design decisions, assumptions, and rationale to support alignment and continuity

Qualification

Enablement designAdult learning principlesDesign standardsDesign tools proficiencyDocumentation skillsCommunication skillsAttention to detailCollaboration skills

Required

6+ years of experience in enablement design, instructional design, learning experience design, UX, or related fields
Strong understanding of adult learning principles and skill development
Proven ability to translate abstract goals into structured, executable designs
High tolerance for ambiguity with the ability to create clarity and order
Demonstrated comfort with iteration, re-work, and frequent feedback cycles
Exceptional attention to detail across structure, sequencing, and experience flow
Curiosity and fluency in modern adult learning methods and design trends
Strong professional presence and communication skills in both written and verbal settings
Ability to separate strategy from design and execute accordingly
Strong documentation, organization, and quality-control habits
Bachelor's degree in Education, Design, Communications, UX, or related field and 2 years' experience in design, enablement, or learning experience roles

Preferred

Experience designing enablement or learning ecosystems at scale
Familiarity with skill-based learning models, reinforcement strategies, or performance support
Experience creating or maintaining design systems, templates, or standards
Strong versioning, documentation, and quality assurance practices
Experience partnering with strategy or consulting teams
Background working in fast-paced, matrixed organizations

Benefits

Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Company

Walmart Canada

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Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.