St. James Catholic Church · 1 day ago
Receptionist/Administrative Support
Raytown,MO,US
Full-time
Onsite
New Grad, Entry LevelSt. James Catholic Church is seeking a full-time Receptionist to serve as the first point of contact for customers. The role involves answering phone calls, greeting visitors, processing payments, and maintaining accurate records for the cemetery.
Religious Institutions
Responsibilities
Handle phone calls and visitors in a welcoming manner
Answer phone call inquiries, complaints, or direct calls to appropriate personnel
Assist visitors by either answering their questions or directing them to the appropriate individual
Record complaints and coordinate resolution
Coordinate arrangements for interment procedures
Receives and documents first call information, research service requirements, complete information package, and alert staff as to details required to prepare the burial space and service
Complete monthly reports on interments by cemetery by type of arrangement
Maintain accurate files by the cemetery of the deceased person's location, family and services provided
Process customer payments timely
Match invoices to customer deposits and electronically complete deposits
Prepare deposit slips for the deposit of cash and checks into Cemetery's bank account
Maintain a cash log
Coordinate the winter decoration process
Maintain records of deceased and sent order information to affected families
Track sales by specific location and provide detail to the grounds crew for placement
Receive payments and complete invoices
Assist in maintaining the office
Order office supplies as needed
Type correspondence
Maintain files
Qualification
Required
Previous Receptionist/Secretary experience or prior customer service experience
Very good interpersonal skills and ability needed to work with families and co-workers
Good working knowledge of Microsoft suite of products
Work with a sense of urgency to ensure burial service information is gathered and provided to all internal and external contacts
Ability to multi-task
Availability to work one 4 hours shift every third Saturday
Must work Memorial holiday weekend
Preferred
Knowledge of Cemetery Operations
Practicing Catholic in good standing
Work Experience
Computer Skills
Experience specific to the job or industry
Company
St. James Catholic Church
St. James Catholic Church is a parish of the Roman Catholic Archdiocese of Omaha in Nebraska, USA.
Founded in 1963
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase