Fifth Third Bank · 5 hours ago
Depositor Services Processing & Support Specialist I M-F 8:30am-5pm
Cincinnati, OH
Full-time
Onsite
Entry Level
2+ years expFifth Third Bank is a leading financial institution that connects great people to great opportunities. The Depositor Services Processing & Support Specialist I will perform entry level duties related to processing and storage of deposit support records/documents, ensuring accuracy and timely processing of tasks while providing top-tier customer service.
BankingCommercial LendingFinanceFinancial ExchangesFinancial ServicesLendingMedia and EntertainmentMortgage
Responsibilities
Ensure accuracy and timely processing of all tasks including but not limited to envelope stuffing and branch capture bag handling, statement reconstructions, and verification of deposit requests while maintaining set service level agreements and productivity standards
Process and review tax forms and functions such as W-8’s, W-9’s, B-Notices, and C-Notices, Backup Withholding, Interest Remittance to State/Federal Governments, IOLTA Remittance, ECIF Duplicate Suspect Review, IRS Reporting and Year End Reporting as necessary for customer accounts
Check documents and system records to assist various departments. Protect customer information by following all procedures and regulations
Provide top-tier customer service to internal and external partners. Participate in efforts to enhance customer experience
Sort incoming mail and prepare outgoing mail and packages
Keep documents organized and labeled in storage rooms. Use vendor systems for offsite storage
Report issues to management and suggest improvements. Participate in UAT production testing driven by the business analyst team to provide feedback on process improvement projects
Occasionally assist with training peers on department processes and functions
Learn and assist with other department processes and perform other duties as assigned
Qualification
Required
High School Diploma or equivalent
2-4 years professional experience
Ability to stand for long periods of time and work in close quarters
Experience filing and retrieving documents
Detail oriented
Strong written and verbal skills
Proven computer skills
Demonstrated organizational skills
Ability to work independently and in a group environment
Preferred
Previous depositor services or banking experience preferred
Benefits
Comprehensive benefits
Differentiated compensation offerings
Extensive benefits programs
Company
Fifth Third Bank
Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank.
10001+ employees
H1B Sponsorship
Fifth Third Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
B
Bryan Preston
Chief Financial Officer
Maria Holmes
VP, Senior Manager Corporate Sponsorship
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