SSA Group · 16 hours ago
Office - People Operations Supervisor
SSA Group is a company that collaborates with cultural attractions to enhance revenue opportunities through various services. The People Operations Supervisor will support the employee lifecycle by managing HR processes, ensuring compliance, and fostering a positive employee experience through collaboration with managers and the People team.
HospitalityRetailTicketing
Responsibilities
Post job openings and assist with applicant tracking across multiple locations
Coordinate hiring events and job fairs, representing the company brand
Oversee the Dayforce new hire process and ensure all onboarding paperwork is complete
Administer background checks and maintain related documentation
Conduct new hire orientations to promote company culture and policies
Support IDEA+Belonging initiatives and recognition programs, including employee branding boards
Administer exit interviews for hourly team members and facilitate the termination process
Share People updates and communications during staff meetings
Assist in delivering safety and compliance training sessions
Maintain awareness of state‑specific labor laws and compliance requirements
Process hourly pay change requests and coordinate payroll deduction submissions
Review timesheets and communicate discrepancies to managers
Track meal and break compliance and report audit results
Maintain general knowledge of company benefits for employee assistance
Provide guidance on employment verification requests
Maintain accurate employee records within Dayforce and ensure proper document retention
Support coordination with The Work Number and other authorized systems as needed
Qualification
Required
2+ years of HR, People Operations, or related administrative experience preferred
Working knowledge of HRIS platforms (Dayforce experience a plus)
Strong attention to detail, confidentiality, and organizational skills
Excellent communication and interpersonal abilities
Familiarity with multi‑state employment compliance is highly desirable
Benefits
Paid Time Off plan: up to 144 hours based on tenure.
Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family’s serious medical conditions.
Up to 40 hours Paid Bereavement.
On-Demand Pay Program: Get access to a portion of earned wages before payday.
Meal Plan & Employee Discounts where applicable
Tuition Discount through Partnership College
Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
Paid sick leave is provided in accordance with applicable state and local laws.
Company
SSA Group
SSA Group engages in ticketing, dining, and retail sales in between events and cultural destinations.
Funding
Current Stage
Late StageRecent News
2025-09-09
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