Indiana University · 1 day ago
Associate Vice President for Strategic Services and Deputy CIO, IT Senior Executive
Bloomington, IN
Full-time
Onsite
Director/Executive
10+ years expIndiana University is dedicated to providing technology and services that support excellence in research, teaching, and outreach. The Associate Vice President for Strategic Services and Deputy CIO will manage the Strategic Services portfolio and foster relationships to drive operational efficiency and revenue growth.
Higher Education
Responsibilities
Collaborates with peers to synthesize diverse data into actionable recommendations that align with and advance organizational strategy, while considering IT capacity and a governance process
Serves as a member of the Chief Information Officer and Vice President for Information Technology's senior leadership team
Champions data-informed decision-making and ensure business requirements are accurately captured and translated into technical solutions
Implements and maintains project governance frameworks, risk management practices, and performance metrics
Manages the design and development of the true portfolio review process to include Continual Service Improvement program and ITIL practice within the portfolio
Serves as a key liaison between IT and administrative units to ensure technology investments support institutional priorities and define business and process requirements for new technology
Mentors and develops business relationship managers, business analysts, and project managers to build a high-performing, service-oriented team
Leads the strategic services function to foster strong partnerships with campus stakeholders, ensuring their needs are understood and addressed through IT services and solutions and improving business processes across departments
Resolves complex strategic problems with broad implications requiring creative and innovative problem-solving
Promotes a culture of collaboration, transparency, and continuous improvement across stakeholder engagements, establishing controls for ensuring efficient and effective strategic services are performed
Oversees the planning, execution, and delivery of IT projects, ensuring alignment with strategic priorities, timelines, and budgets
Maintains and chairs a governance process to assess solution approach, gain acceptance of solution, and ensure decisions are made and deviations from standards are properly identified, addressed, and prioritized
Leads management reviews and opportunity assessment processes that identify improvement opportunities related to process efficiency, cost savings, business model expansion and competitive advantages
Utilizes vendor management opportunities to capitalize on IT capacity and governance by aligning IT contracts with Purchasing
Leads the compliance and privacy functions within IT Portfolio to ensure solutions are implemented within all state, local, federal guidelines
Optimizes licensing and maintenance in IT contracts by reviewing and evaluating needs and liaison with Purchasing to ensure fiscal responsibility in IT purchasing and contracts
Develops and oversees budgets and operational forecasts. Accountable for ensuring budgets are followed appropriately
Qualification
Required
Master's degree in IT or business management related field, or MBA
10 years' progressively advanced experience in portfolio management in a large, complex organization
Experience should include budget planning and development, data/trend analysis and interpretation, and personnel management
Experience to include 5 years of leadership in strategic services
Proven ability to communicate and explain complex issues in clear, concise, persuasive language both verbally and in writing
Demonstrates high-level understanding of IT services and technologies in use
Ability to work well with people at all levels, emphasis on IT management, business executives and business management
Experience with and the ability to produce reports or assist with analyses of business needs is essential
Superlative and creative problem-solving and analytical skills
Thorough and current knowledge of sustainability practices, and applicable laws and regulations
Ability to analyze and understand research and to identify relevant and valuable information
Extremely proficient with Microsoft Office Suite or related software
Excellent organizational skills and attention to detail
Ability to create, interpret, and execute a budget
Presentation skills required to deliver proposals to varying groups of individuals
Proficient communication skills
Maintains a high degree of professionalism
Demonstrated time management and priority setting skills
Demonstrates a high commitment to quality
Excellent organizational skills
Excellent collaboration and team building skills
Effectively coaches and delivers constructive feedback
Instills commitment to organizational goals
Demonstrates excellent judgment and decision-making skills
Effective conflict management skills
Builds and manages effective teams
Effective leadership skills
Ability to represent the university with external constituents
Ability to drive multiple projects to successful completion
Understanding of budgets and budgeting process
Preferred
Advanced degree and deep understanding of Portfolio and Operational Management
Experience in a higher education environment
Prior experience with customer service or business relationship management or account management
Benefits
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)
Company
Indiana University
Indiana University looked for ways to promote innovation while assisting students in building better futures.
10001+ employees
H1B Sponsorship
Indiana University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (187)
2024 (146)
2023 (127)
2022 (119)
2021 (81)
2020 (79)
Funding
Current Stage
Late StageLeadership Team
Nancy Paton
Vice President & Chief Communications and Marketing Officer
Aaron Neal
Deputy CIO
Recent News
Inside INdiana Business
2026-01-13
2025-10-31
Company data provided by crunchbase