Burns & McDonnell · 1 day ago
Assistant Rgnl Office IT Specialist - Corporate Services (Chicago, IL)
Chicago, IL
Full-time
Onsite
New Grad, Entry Level
$29/hr - $36/hrBurns & McDonnell is seeking an Assistant Regional Office Information Technology (IT) Specialist to support their regional, branch, and area project offices in delivering IT and audio services across the United States. The role involves assisting with hardware installation, troubleshooting, training, and maintaining IT infrastructure while ensuring high-quality service to employees and clients.
ArchitectureConstructionConsultingHuman Resources
No H1B
Responsibilities
Assist with installation, repair and upgrade of computer hardware
Assist with troubleshooting hardware and software issues
Assist with training on hardware and software packages
Assist with preventative IT and Network maintenance tasks
Assist Corporate IT Infrastructure team with installation, maintenance and repair of network and phone resources
Resolve any issues in Audio Visual (AV) enabled spaces to complete resolution, including coordination with AV integration partners on hardware warranty, control system programming, or cabling issues
Assist in coordination of AV integration partners for design and implementation of corporate AV standards in any corporate office relocation, remodel, or expansion
Assist with acceptance testing for any AV integrated control system for all new installations, moves, or changes
Collaborate with management, key stakeholders, and AV integration partners to assist in the development of AV standard configurations that meet the needs of Burns & McDonnell
Assist in installation of basic and standard AV when schedule or cost prohibits use of AV integration partner
Assist with business relations activities with regional office staff and management for feedback or user integration
Assist with IT processes for daily activities as defined by Corporate IT including asset management activities and IT inventory management
Assist in asset management tasks by completing appropriate documentation, maintaining inventories of active equipment, and providing for disposition of returned technology assets
Assist with support for customers in all Burns & McDonnell locations via phone, video, e-mail, and in-person to resolve issues
Assist with incidents assigned from other IT groups or non IT sources
Assist with AV support during presentations and company-sponsored events
Assist in setup and execution of video conferences
Assist with training and education to Burns & McDonnell employees on usage of AV systems
Performs other duties as assigned
Complies with all policies and standards
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology, or related degree
Applicable years of experience may be substituted for the degree requirement
This position requires a self starter with proactive initiative, excellent follow through on tasks, strong verbal and written communication skills, strong interpersonal skills, and an ability to clearly communicate to all levels of employees, management and clients
Technical expertise in desktops, workstations, laptops and other IT peripheral devices required
Must be knowledgeable in LAN/WAN environments and possess expert problem-solving and troubleshooting skills
Excellent audio visual skills, including issues troubleshooting
Excellent written and verbal communication skills
Strong analytical and problem solving skills
Proficient computer skills, including Microsoft Office suite
Candidates must be legally authorized to work permanently (i.e., without time limitations, without restrictions or without need for work sponsorship) in the country where this position is located
Preferred
Minimum of a 3.0 GPA strongly preferred
Involvement on campus or in the community preferred
Microsoft A certification preferred
Benefits
Employee Stock Ownership Plan (ESOP)
401(k) retirement program
Insurance and disability
Time off and wellness programs
Company
Burns & McDonnell
Burns & McDonnell is an engineering design firm and it provides engineering, architecture, construction, and consulting services.
Founded in 1898
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Leslie Duke
Chief Executive Officer
Alissa Schuessler
Chief Financial Officer
Recent News
2026-02-03
Company data provided by crunchbase