Wright Technical Services · 2 days ago
Business Analyst Quality Assurance
Leesport, PA
Contract
Hybrid
Senior Level
5+ years expWright Technical Services is a highly respected global materials manufacturer seeking an experienced IT Business Analyst to support a highly regulated manufacturing facility. The role involves documenting, analyzing, and improving manufacturing and operational processes while bridging plant operations and IT, particularly within Operational Technology environments.
Staffing & Recruiting
No H1B
U.S. Citizen OnlyHiring Manager
Haley Coppes
Responsibilities
Collaborate with plant stakeholders, engineers, quality teams, and IT to gather and document business and system requirements
Translate business needs into structured documentation, including use cases, user stories, functional and non-functional requirements, and declarative requirements (“the system shall…”)
Analyze current workflows and identify opportunities for process improvement, automation, and optimization
Develop clear visual documentation, including: Process maps and workflow diagrams, UML and BPMN diagrams, system interaction diagrams, and data flow diagrams
Create charts, tables, dashboards, and visual artifacts to communicate findings and recommendations
Maintain documentation aligned with quality and regulatory standards
Evaluate manufacturing processes and recommend improvements to efficiency, quality, and traceability
Support continuous improvement initiatives within the manufacturing environment
Ensure alignment with regulated manufacturing and quality frameworks
Serve as a liaison between plant operations and IT teams
Support initiatives related to Manufacturing Execution Systems (MES), plant systems, and OT environments
Assist with system implementation, enhancements, and integration initiatives
Qualification
Required
5+ years of Business Analyst experience, preferably in manufacturing or regulated environments
Experience with Quality Assurance in Manufacturing environment – problem solving
Strong experience with process improvement and operational analysis in a manufacturing setting
Demonstrated ability to create process diagrams, charts, and visual documentation
Experience gathering and documenting requirements using structured methodologies
Experience writing use cases, user stories, and declarative requirements
Experience with process modeling tools such as Visio, Miro, LucidChart or similar
Experience with quality systems and manufacturing quality processes
Strong communication skills and ability to work directly with plant personnel and technical teams
Ability to work on-site in a manufacturing environment as required
Preferred
Experience working in highly regulated manufacturing environments is highly preferred
Experience with MES (Manufacturing Execution Systems) is highly preferred
Company
Wright Technical Services
Our focus is Engineering and IT Recruiting. We also help companies acquire emergency technical expertise as they need it.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase