Miami Dolphins and Hard Rock Stadium · 3 days ago
2026 Miami Stadium International Soccer Tournament Support Staff (Part-time)
Miami Gardens, FL
Part-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrThe Miami Dolphins and Hard Rock Stadium are excited to present the opportunity to support seven international soccer matches in South Florida. The Support Staff will be responsible for maintaining the integrity of the entry process and guest experience through exceptional customer service and problem-solving.
Sports
Responsibilities
Provide a world-class experience through a promise to Care, Know, and Connect
Be proactive and friendly in greeting and assisting guests with various inquiries and troubleshooting problems while providing a fun, friendly, guest service-oriented attitude and professional appearance at all points of contact
Assist guests with locating seats and escorting guests to their seat, if necessary, in a professional manner
Assisting with access control, ensuring all guests are in their proper locations when seated
Assume ownership in resolving guest challenges around the stadium (e.g. cursing, fighting, prohibited items, and duplicate ticket issues)
Perform work in SecuTix to provide the necessary assistance to the ticket sales and service team as needed
Operate devices for ticket scanning and incident management reporting
Maintain a working knowledge of stadium operations and ticket office policies and procedures to effectively assist with general questions
Qualification
Required
Availability to work all seven Miami Stadium soccer matches from June 15, 2026 – July 18, 2026. This will include weeknights, weekends, and holidays
Strong verbal and interpersonal skills with ability to communicate effectively with guests and other employees
Must have a positive attitude and ability to deliver world-class service with a smile and outstanding communication skills
Requires attention to detail and the ability to adapt to changing and difficult situations
Preferred
Customer service experience (entry level or supervisory) preferred but not required
Fluent in English, Spanish beneficial
Company
Miami Dolphins and Hard Rock Stadium
The Miami Dolphins are a professional American football franchise located in the Miami metropolitan area.
Founded in 1965
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dan Marino
Advisor to CEO & Owner
Sameer Istafa
VP, Chief Technology Officer
Recent News
2025-10-03
2025-09-30
2025-09-30
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