Thomas House Family Shelter · 2 days ago
Clinical Program Director
Thomas House Family Shelter is dedicated to providing essential services for families in need, and they are seeking a Clinical Program Director to oversee all shelter programs. The role involves managing staff, ensuring effective service delivery, and developing comprehensive mental health services for clients.
Responsibilities
Ensure effective delivery of programs and services at the transitional family shelter through management of staff and resources
Ensure implementation of daily operating procedures, safety protocols and administrative functions for all residential program activities
Oversee timely collection of accurate client documentation and program service data collection in compliance with contract and grant reporting requirements. Complete required data and reports in compliance with all grant and funding requirements
Monitor family intake, case management, and exit planning process to ensure guidelines of the program are being followed
Oversee Youth Development Program, including implementation of academic tutoring, STEM activities and recreational activities for youth residing at the shelter
Oversee development of comprehensive mental health services at Thomas House
Direct all counseling/therapy services, including child and adult counseling, family counseling, group counseling, and workshop presentations
Review and facilitate case assignments for staff and interns
Recruit for MFT Trainees for clinical internship program
Provide training and individual/triadic/group supervision to clinical therapy interns (MFT, MSW, LPCC) on a weekly basis
Review all mental health assessments, treatment planning, and progress notes
Assess, diagnose, and develop treatment plans for all clients assigned to caseload
Complete all CalAIM community supports billing and authorizations with support from Program Manager
Review and approval all client and family assistance requests
Serve as ongoing quality assurance for client documentation and services and technological platforms such as HMIS, Apricot, & other referral portals
Refer client(s) to supportive services to supplement treatment and counseling
Take an active role in staff hiring, supervision, training, evaluation & disciplinary matters
Uphold and ensure compliance with personnel policies and procedures
Create and maintain effective community partnerships
Support efforts to evaluate client satisfaction and program effectiveness (internal tools/external trends
Build and maintain effective working relationships with program/support staff
Develop and manage an annual budget and operating plan to support the program
Monitor and approve all budgeted program expenditures
Coordinate and participate in program specific meetings, staff meetings and in-service training
Provide 24-hour on-call emergency coverage either directly or through delegation
Serve as an active member of the Thomas House Family Shelter management team
Special projects and other duties as assigned
40% Client Facing
60% Supervisory Duties
Qualification
Required
Master's Degree in Social Work or relevant degree required
LCSW/LMFT required
3 to 5-year's experience in homeless services or relevant service delivery
2-3 Years of Supervisory Experience
Outstanding written, verbal and interpersonal communications skills
Proficient in Microsoft Office programs and utilization of client database
Background check and clearance through DOJ live scan fingerprinting required
Valid California Driver's License, clean driving record and insurable under agency policy
Preferred
Bilingual: English/Spanish Preferred
Benefits
Full benefits for individual
PTO
BTO
VTO
11 paid Holidays
Company
Thomas House Family Shelter
Thomas House Family Shelter serves as a beacon of hope for families with children experiencing homelessness.
Funding
Current Stage
Early StageTotal Funding
$0.05MKey Investors
Federal Home Loan Bank of San Francisco
2024-12-19Grant· $0.05M
Leadership Team
Bernie Selz
Founder
Mary Selz
Founder
Recent News
2025-12-05
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