LEMIT - Bill Blackwood Law Enforcement Management Institute of Texas · 2 days ago
Financial Aid Assistant III - Customer Service Assistant
Huntsville, TX
Full-time
Onsite
Mid Level
4+ years expLEMIT - Bill Blackwood Law Enforcement Management Institute of Texas is seeking a Financial Aid Assistant III to provide personalized customer service to students and parents regarding financial aid. The role involves assisting with the application process for grants, loans, and scholarships, as well as maintaining accurate records and responding to inquiries.
ConsultingEducationLegalProfessional Services
Responsibilities
Provides personalized customer service at the highest level
Provides financial aid program assistance to students regarding the application process for grants, loans, scholarships, work-study, and/or other information related to financial aid
Responds to all inbound/outbound telephone calls and emails regarding financial aid
Researches questions and responds to customer inquiries
Inputs data and ensures the accuracy of information
Conducts research as requested
Answers questions and informs students of current eligibility status using available resources
Responsible for the dissemination of financial aid information regarding applications or any other information as required
Runs processes, reviews student financial aid statuses and provides information via telephone or in person
Maintains complex files
Types routine reports and correspondence
Enters data into computer as needed
Requires some experience and the occasional use of independent judgment
Provides statistical and vital information to management team on various data
Performs other related duties as assigned
Qualification
Required
High school graduate or G.E.D. equivalent with a minimum of four years relevant clerical experience or experience in a related field
Financial aid or other university-related work experience would be helpful
Additional education may be considered in lieu of experience
Requires answering telephones
Requires ability to work at the front desk, encountering students, parents, etc
Requires ability to retain and relay financial information to students and parents
Computer skills required
Preferred
Experience with Financial Aid Software helpful
Company
LEMIT - Bill Blackwood Law Enforcement Management Institute of Texas
Created by the Texas Legislature in 1989, LEMIT is one of the largest and most sophisticated statewide preparation program for police management in the United States and is nationally recognized for its initiatives to develop the administrative, analytical, and executive skills of current and future law enforcement officials.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase