Burns & McDonnell · 3 days ago
Senior Rgnl Office IT Specialist - Corporate Services (Brea, CA)
Brea, CA
Full-time
Onsite
Senior Level, Lead/Staff
$115K/yr - $155K/yr
8+ years expBurns & McDonnell is seeking a Senior Regional Office Information Technology (IT) Specialist to lead the delivery of audio services and IT offerings across the United States. The role involves providing technical support, managing IT processes, and ensuring customer satisfaction while collaborating with regional office staff and AV integration partners.
ArchitectureConstructionConsultingHuman Resources
Responsibilities
Lead installation repair and upgrade of computer hardware
Lead troubleshooting of hardware and software issues
Develop and present training on hardware and software packages
Lead preventative IT/Network maintenance process and procedures
Problem solve with Corporate IT Infrastructure team issues related to installation, maintenance and repair of network and phone resources
Resolve any issues in Audio Visual (AV) enabled spaces to complete resolution, including coordination with AV integration partners on hardware warranty, control system programming, or cabling issues
In collaboration with AV integration partners lead the design and implementation of corporate AV standards in any corporate office relocation, remodel, or expansion
Lead acceptance testing for any AV integrated control system for all new installations, moves, or changes
Lead the installation of basic, standard, AV spaces when schedule or cost prohibits use of AV integration partner
Develop and maintain business relationships with regional office staff and management for feedback/user integration
Lead IT processes for daily activities as defined by Corporate IT including asset management activities and IT inventory management
Lead asset management tasks by completing appropriate documentation, maintaining inventories of active equipment, and providing for disposition of returned technology assets
Provide support for customers in all Burns & McDonnell locations via phone, video, e-mail, and in-person to resolve
Resolve incidents assigned from other IT groups or non IT sources
Provide AV support during presentations and company-sponsored events
Provide setup and execution of video conferences
Responsible for ensuring revenue and customer satisfaction goals are met
Lead the development of cost proposals and qualification statements to achieve stated targets and standards for financial performance
Provide leadership, guidance and instruction to the department
Performs other duties as assigned
Complies with all policies and standards
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology, or related degree and 8 years of experience, or applicable years of experience may be substituted for the degree requirement
This position requires a self-starter with a bias for proactive initiative, excellent follow through on tasks, strong oral and written communication skills, strong interpersonal skills, and an ability to clearly communicate to all levels of employees, management and clients
Technical expertise in desktops, workstations, laptops and other IT peripheral devices required
Must be knowledgeable in LAN/WAN environments and possess expert problem-solving and troubleshooting skills
Excellent audio visual skills, including issue troubleshooting abilities
Excellent written and verbal communication skills
Strong analytical and problem solving skills
Proficient computer skills including Microsoft Office suite
Preferred
Microsoft A certification preferred
Benefits
Employee Stock Ownership Plan (ESOP)
401(k) retirement program
Insurance and disability
Time off and wellness programs
Company
Burns & McDonnell
Burns & McDonnell is an engineering design firm and it provides engineering, architecture, construction, and consulting services.
10001+ employees
H1B Sponsorship
Burns & McDonnell has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (96)
2024 (105)
2023 (105)
2022 (118)
2021 (62)
2020 (49)
Funding
Current Stage
Late StageLeadership Team
Leslie Duke
Chief Executive Officer
Alissa Schuessler
Chief Financial Officer
Recent News
2026-02-03
Company data provided by crunchbase