Hour Children, Inc. · 12 hours ago
Case Manager, Programs
New York, NY
Full-time
Onsite
Mid Level
$55K/yr - $55K/yr
3+ years expHour Children, Inc. is an organization dedicated to assisting incarcerated and formerly incarcerated women and their children in reintegrating into the community. The Case Manager is responsible for providing comprehensive case management services, including assessing client needs, developing service plans, and monitoring progress to promote client well-being and self-sufficiency.
CharityNon ProfitService IndustrySocial Impact
No H1B
Responsibilities
Accomplishes clients' care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches; and monitoring staff performance
Admits new clients by reviewing records and applications and conducting orientations. Works closely with counselors, housing specialists, and other staff
Determines clients' requirements by completing intake interviews; determining the need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans
May help clients set schedules and routines; coordinate services and arrange resources, including transportation and escort
Monitors cases by verifying clients' attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; and providing personal support
Maintains clients' records by reviewing case notes, and logging events and progress
Attend appointments, court, and other support events with clients
Communicates clients' progress by participating in weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to disciplinary team and family; identifying treatment influences
Work with counselors to carry out clients' discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; and providing resources
Provide resources to clients, families, and others as needed
Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures
Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics; completing grant and subsidy applications
Participate in educational opportunities; read professional publications; maintain personal networks; participate in professional organizations
Qualification
Required
High School Diploma or GED
3+ years of customer service experience, preferably in human services, possess demonstrated commitment to customer service
Must have a valid in-state driver's license, provide current registration and insurance, and have a driving record with no more than 2 points within the last 3 years
Documentation skills
Analyzing information
Decision making
Research skills
Verbal communication
Written communication
People skills
Resolving conflict
People management
Integrity
Connecting with children
Preferred
Professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors highly preferred
Company
Hour Children, Inc.
Founded more than 25 years ago, Hour Children® was named to acknowledge the important hours that shape the life of a child with an incarcerated mother – the hour of their mother’s arrest, the hour of their visit, and the hour of her release.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase