The Walker Financial Group · 10 hours ago
Customer Service Manager - Work From Home- Remote
United States
Full-time
Remote
Mid Level
$50K/yr - $90K/yrThe Walker Financial Group is dedicated to protecting families and is seeking a Customer Service Manager to guide clients through their life insurance options. The role involves building long-term relationships, providing exceptional service, and managing client inquiries while enjoying a flexible, remote work environment.
Insurance
Hiring Manager
Angela Walker
Responsibilities
Assist clients with questions, life insurance coverage options, and policy updates
Work with warm leads — no cold calling required
Build lasting relationships through honesty, care, and follow-through
Provide ongoing support to clients while managing your own schedule
Receive full mentorship, training, and career development support
Qualification
Required
Enjoys helping people and providing exceptional service
Ability to guide clients through their life insurance options
Build long-term relationships with clients
Provide ongoing support to clients
Manage own schedule
Willingness to put in hard work
Ability to work with warm leads
Honesty, care, and follow-through in client interactions
Preferred
Experience in customer service or life insurance industry
Mentorship and training experience
Interest in leadership, training, or management roles
Benefits
Commission-based pay with performance bonuses and growth potential
Opportunities to grow into leadership, training, or management roles
Company
The Walker Financial Group
At Walker Financial Group, we’re not just writing policies — Our mission is clear: Your Plan. Your Protection. Your Peace.
Founded in 2022
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase