Physical Therapy at St. Luke's · 17 hours ago
VNA Resource Assistant
Bethlehem, PA
Full-time
Onsite
New Grad, Entry LevelPhysical Therapy at St. Luke's is dedicated to providing excellent care and improving access to healthcare services. The VNA Resource Assistant will support the daily operations of home health and hospice departments, focusing on organization, coordination, and communication to ensure quality patient outcomes.
Health CareHospitalRehabilitation
Responsibilities
Responsible for the organization and maintenance of electronic files related to staff education and regulatory compliance as directed by Quality leadership
Assists with VNA inventory and purchasing duties as directed
Assists in the preparation of monthly statistical reports for various VNA committees or meetings as requested by gathering data from various sources
Assists the Education Coordinators and Quality staff in their role with clerical support for orientation and ongoing education throughout the year
Responsible for electronically updating agency policy and procedures
Collaborate and communicate effectively with office and clinical staff in order to promote timely exchange of information required for database maintenance or various performance improvement initiatives
Communicate effectively via telephone, screening calls, and referring to appropriate personnel
Responsible for preparing meeting packages and taking minutes as directed
Responsible for scheduling meetings and rooms as directed
Demonstrates proficiency in the use of Microsoft Suite, Adobe Acrobat and other computer systems as needed
Act as a backup to other personnel for data entry and database maintenance as needed
Maintain thorough and accurate documentation
Maintains confidentiality of all materials handled within the Network/Entity as well as the proper release of information
Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements
Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external)
Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety
Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices
Complies with Network and departmental policies regarding attendance and dress code
Special projects and other related duties as requested by the VNA leadership team
Qualification
Required
High school diploma or equivalent required
Demonstrated accomplished clerical position in an office setting
Computer proficiency in Microsoft Office Suite and Adobe Acrobat
The ability to take initiative, prioritize tasks effectively, and maintain strong organizational skills
Preferred
Associate or bachelor's degree in a related healthcare field preferred
Company
Physical Therapy at St. Luke's
Physical Therapy at St. Luke's is a patient-oriented rehabilitation practice that emphasizes education, healing, and exceeds expectations.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase